E-Z Storage of Burbank, L.P.

I came to EZ Storage because the most popular competitor pulled a classic "bait & switch" tactic of offering a low price and then jacking it up bigly just five months later. Goodbye to them! Hello to EZ Storage! The people here are friendlier and it's closer to my home. But a better price has its costs. The downsides: This EZ Storage location (on Alameda near San Fernando Road in Burbank) does not have air-conditioning in their units which is rather common but being on the top floor this unit was pretty warm. The unit also does not have a light or even an electrical outlet in which to plug a lamp. The only light source is from the lights in the hallway and they are on a timer. For me it seemed the lights would go out after 15 minutes. Since this was the first time I was moving stuff into the unit and rearranging everything the process took some time. Another slightly cruddy thing is to get stuff to the second floor you have to put things on a lift made for the carts (and only four carts on the location) and you have to walk up a short flight of stairs. Not the worst thing but opening and closing the lift's doors and latches eats up some of your time, especially if you're making multiple trips as I was. Oh, and the storage unit I have has two doors which require, of course, two padlocks, increasing your cost should you need to buy another padlock. Overall, I'm glad I moved my stuff here. Price is the biggest factor. I sincerely hope this company doesn't do the same unscrupulous price increases that their competitor does. The lack of adequate lighting in the unit is the biggest gripe I have because even with the hallway lights and both doors open the room is not well-lit at all. I guess I might have to bring in some battery-operated camping lanterns.

Very easy procedures.Quick paperwork. Helpful staff.

Michelle helped me out and showed me everything I needed to know. She was quick efficient and made everything easy. A very helpful and satisfying experience.