Rented a unit this weekend from Public Storage. Octavia was an absolute pleasure to deal with. She was kind, patient and made sure I had everything I needed. The facility was clean and well maintained as well. I would absolutely recommend this location to others!Full Review
My first storage rental and Tina was very helpful and professional.Full Review
Had some trouble with the online reservations but was helped by the friendly staff. Really wonderful to have such agreeable people to work with when it's so difficult to do things right now due to Covid-19.Full Review
Mina at the front desk was cheerful and very helpful. Unit was as expected.Full Review
I've been using Public Storage for over 5 years, and I need to move to a larger unit. The staff at the Sunnyvale officer were great. I was able to double the size of my storage unit, and the new unit was only feet away from my old unit, so it was really easy to move everything.Full Review
The staff was helpful and polite. They ensured I understood all aspects of my storage rental.Full Review
Unfortunately I just moved in and they let me borrow two carts to move my stuff in. Never did they tell me there is a one cart limit. I went back a couple days later and they said I could only borrow one at a time even though we had two IDs. The person at the desk said they were extremely busy. When I went to grab my cart they were all there and none borrowed. Just don't understand the service.Full Review
I was having a very hard day filled with anxiety from a last minute move. This was the 3rd place I stopped hoping that I can find a place to store my things within my budget.
It was such a relief to know that I was where I needed to be. The customer service was great, and the employees were very helpful even the ones that weren't behind the counter. I appreciate the way the whole process took about 7 minutes, and it was totally effortless.
I would recommend this place always. I don't know if it's different at other locations, but in San Jose right off of Tully...that place is a real life saver for me.Full Review
The guy who helped me was very nice, professional and efficient. It was an excellent experience!! During a very difficult time for me, he made that part very easyFull Review
Dominique is wonderful. I wish everyone was as polite and helpful as she. I am very happy with how clean the facility is. I wish there was more parking available but so far access thru the back entrance has worked well for us. The only thing I am really unhappy about so far is the fact that I rented a 10 x 10 and this only measures 9 x 9. Why not just represent it as it is?Full Review
5' x 5' Unit
1st Floor, Climate Controlled, Interior, Roll Up Door
Clean storage units. Easy check-in process, in which most can be performed online. Reasonable rates. Bruce was helpful at check-in making sure the unit was the right size and ensuring the proper protection on the storage unit.Full Review
This location in specific has been really helpful with not only information but helping out in serious situations during this Pandemic. Michelle, which is the main customer service representative, has done everything possible to help for my late fee's since I've been jobless and she even has gotten beyond to give out resources to help my situation. She's a great asset in the business, with a beautiful personality! Made me super comfortable to choose Public Storage in Capitol, San Jose.Full Review
Service was EXCELLENT. Rep was very friendly and professional. 10 Stars if it was possibleFull Review
Found the storage unit online, 4x3 for 69$ plus 1 month free if I paid 3 months upfront. Easy and simple - you do have to buy your own lock though which they also have there that you can buy.
Easy, fast, nice. I recommend!Full Review
Wonderful service! Thank you! The Woman was extra sweet from the moment I called them...and in person she was above and beyond helpful. She maintained excellent knowledge and a welcoming warm smile!I feel safe and secure and I hope to have a long-term working relationship here!Full Review
No 5' x 5' Units Available
No 5' x 10' Units Available
9' x 9' Unit
2nd Floor, Alarm, Climate Controlled, Interior, Swing Door
The first full month free with four month lease agreement and three month pre-payment
Stephanie helped walk us through the process of renting a storage unit. We needed a storage unit on short notice and she helped us with size change, an easy access unit on the first floor, carts to move and paperwork. She was so nice and a good stress reliever on a rainy Sunday of heavy moving. I would recommend this clean facility and these helpful girls to all needing storage. And they took the care with the coronavirus in place with one customer at a time as well, wiping down the area and wearing masks and gloves.
Thank You Stephanie!
Thank yoFull Review
The staff was amazing and very helpful. The process was quick and easy. Great prices too!Full Review