Extra Space Storage - 8372 - Murrieta - Winchester Road

Ms Hobbs

I highly recommend this location for all your storage needs! I've used the Winchester Rd location for about a decade, and the service has always been professional, friendly, and accommodating. Sandra, the manager, consistently goes above and beyond. She even made calls on my behalf to help coordinate my move. Ashley was just as wonderful—when my key gave me trouble, she quickly removed and replaced my lock without hesitation. They didn't have to do either of those things, but they gladly stepped in to help with genuine kindness and a smile--at no extra charge! Both Sandra and Ashley were knowledgeable, responsive, and genuinely cared about making the process as smooth as possible. From helping coordinate with my movers to offering the best access security and payment options, they made a stressful move feel much easier. I'm incredibly grateful for their exceptional service and willingness to go the extra mile!

Ava Jackson

I used this unit for about 8 months during a remodel and had a great experience. Generally felt clean, well lit and safe. The employees were always sweet when I had questions. I also appreciated how easy the whole process was from start to finish. No weird surprises, no issues with pests or damage, and the unit stayed in great condition even during hotter months. Would recommend.

Carlos Rodriguez

Great experience, excellent customer service. The facility was clean and very organized! The staff were friendly and knowledgeable! Will definitely recommend it to my friends and coworkers! Particularly Sandra was amazing, answering all my questions, and very professional.

Poppi Mezo

The best storage units and customer service around!! I was having an extremely tough day, and ended up breaking down and losing my keys. Sandra, who was working at the time of my plight, was SO incredibly kind and helpful. Not only did she do her job to help me with my storage unit issues/questions, she went out of her way to make me feel safe and comfortable while my keys were missing. Sandra made a bad experience turn back around to a good experience, and she did it so fast and effortlessly! She’s also very knowledgeable when it comes to her job/position, and amazing when it comes to handling the general public. I’m a few days late writing this review, but I couldn’t let Sandra go unnoticed!!! ❤️❤️❤️

Seth Afikorah Danquah

I have had multiple units at this location for several years and I'm very pleased with the level of service. Location is convenient, facility is super clean and Sandra and evey staff are really nice and helpful. Would highly recommend Extra Space Storage.