Extra Space Storage - 1053 - Oakland - Fallon St

Ethos de Leon

Tanya is epic and a great customer service professional. Came to rent and she helped me find the cheapest unit. Really recommend working with her. Surprisingly such a pleasant experience.

Elizabeth Sheets

November 6, 2024

We have been using this facility for a month after moving down here and had our unit broken into from THE OUTSIDE! The entire back wall is simply plywood and drywall. The most frustrating part is that there are patched holes into every unit in the back where it has happened in the past and they did absolutely nothing to enforce the wall so it couldn’t happened again. Even if it hadn’t been an issue for years, cameras should have been put in place, the wall should have been enforced with cement and the gates fixed to prevent access. We lost at least 3k worth of belongings and it was 100% preventable and caused by negligence on the storage units end. If you store anything here do not do so unless it has a cement wall to the outside and demand to know what they have done to fix this issue that should have been fixed YEARS ago. Update: it’s been 2 months since the break in and I can assure you no proper changes have taken place. The hole in the wall was simply covered over once again with plywood (I looked inside our empty unit while it was being “repaired”). The same material they cut into previously…We were told the side gate would be closed off and raised. It is the same fence that’s easy to open and get into. So no security measures have been done to improve the likely hood someone will break into the place again. Do not store anything on the back wall if you use this facility.

Jared Mur

Tanya over at Extra Space on Fallon, st. Is awesome. Super helpful, quick and easy to deal with. She's great! We have had a few different units with them an always been a pleasure to work with.

Sharde Ashley

My experience here was beautiful beginning to end. Ms. Tanya is phenomenal and put my feelings at ease of storing my belongings safely and securely. The customer service is 10 stars.

Jenn

Tania and Michelle at the front desk are auper friendly. Tania went thru the process with menand walked me over to my unit and explained everything in detail. Very courteous and warm.