Extra Space Storage - 1053 - Oakland - Fallon St

Elizabeth Sheets

November 6, 2024

We have been using this facility for a month after moving down here and had our unit broken into from THE OUTSIDE! The entire back wall is simply plywood and drywall. The most frustrating part is that there are patched holes into every unit in the back where it has happened in the past and they did absolutely nothing to enforce the wall so it couldn’t happened again. Even if it hadn’t been an issue for years, cameras should have been put in place, the wall should have been enforced with cement and the gates fixed to prevent access. We lost at least 3k worth of belongings and it was 100% preventable and caused by negligence on the storage units end. If you store anything here do not do so unless it has a cement wall to the outside and demand to know what they have done to fix this issue that should have been fixed YEARS ago. Update: it’s been 2 months since the break in and I can assure you no proper changes have taken place. The hole in the wall was simply covered over once again with plywood (I looked inside our empty unit while it was being “repaired”). The same material they cut into previously…We were told the side gate would be closed off and raised. It is the same fence that’s easy to open and get into. So no security measures have been done to improve the likely hood someone will break into the place again. Do not store anything on the back wall if you use this facility.

Beverly Clark

It was a great experience from the time we got there. We was able to get our things stored safely and Great timing. staff was wonderful and able to help answer all questions which made me satisfied.

Lijah W

Outstanding Service from Tonya at Extra Space Storage. My experience at Extra Space Storage is one I won’t forget. Before I even arrived to finalize the paperwork, Tonya—the manager—was already incredibly helpful and professional. She took the time to explain everything thoroughly and made sure I felt confident before even stepping foot on the property. When I came in looking for a 10x20 unit, Tonya went above and beyond by showing me multiple unit sizes to ensure I found the perfect fit for my needs. Her hands-on approach, knowledge, and genuine care made the entire process smooth and stress-free. She also kindly offered packing supplies and made sure I was fully prepared for my move-in. I’ve used Extra Space Storage several times before, but this was by far the best experience I’ve had—all thanks to Tonya’s exceptional service. Thank you again!

Jenn

Tania and Michelle at the front desk are auper friendly. Tania went thru the process with menand walked me over to my unit and explained everything in detail. Very courteous and warm.

Leticia Torres

I came in not sure how or what to get and Malarie was Very welcoming and friendly. I am thankful for the time and help she provided i look forward for our business together thank you I highly recommend this location for you storage needs