A-American Self Storage - Pomona

D W

⭐⭐⭐⭐⭐ 5-Star Review I had an excellent experience at A‑American Storage thanks to Heather. She was incredibly helpful from start to finish—taking her time to explain everything clearly, answering all of my questions, and making sure I understood every detail. Her professionalism, patience, and respectful attitude really stood out. Heather is genuinely kind and very easy to talk to, which made the whole process smooth and stress‑free. Thank you, Heather, for your outstanding service. God bless you.

Maria Guerra

January 26, 2026

Customer service and being on time to open the property should be priority to the employees. Today the employees that was opening the property was late and open the door until 9.30 . I had to ask her to open the door and saw me there waiting and she decided to open other door and ignore me . I really didn't appreciate it. I was late to work due to her being late to open. I will really appreciate it if they can open on time.

Lae G

Heather has been nothing short of amazing and informative. She was a true blessing and extremely pleasant. Pricing is nice location is set openly secured. Thanks!

Star Niesl

Wonderful staff! The process of obtaining or switching units is incredibly easy. The office maintains great communication with its customers throughout the year. The units seem very secure. Overall a great experience!

Jasmine German

I had an excellent experience securing a storage unit today. Linda at the front desk was incredibly helpful, friendly, and professional from the moment I walked in. She took the time to understand my needs and showed me a couple of unit options to make sure I found the perfect fit for my belongings. Her knowledge and patience made the entire process easy and stress-free. On top of that, she helped me take advantage of a great deal, which saved me money. I’m very satisfied with the service I received and truly appreciate Linda’s outstanding customer care. Highly recommend!