CubeSmart Self Storage - CA Red Bluff Stoll Rd

Melissa Harris

So far my experience with CubeSmart has been great! Reserving and renting a storage unit on their website was quick and easy. Remote gate access with my phone, using their app, is a nice perk. I got a bigger unit than the one I was moving from at another storage facility for a lower price. When I showed up to my unit for the first time there was a welcome bag on the floor with my lock in it and everything. All of these things were done without having to go to their office or meet with someone in person. Again, it has been a great experience so far.

Teala Alpizar

The experience was pretty painless. Took only a few minutes and the lady was really nice...plus when we opened the door there was a gift bag with a brand new lock...thank God, since my fiance couldn't find both a lock and a matching key...very happy with our choice🙂

Jason Rogers

May 23, 2025

So I drove All the Way up from Sacramento yesterday to talk to the Manager and or the owner in regards to a unit i purchased from Auction that I now have a Signed Release of interest Pink Slip to, just to see that the gate to the Office had a Chain and Lock on it. At 3:30 PM during business hours when it should have and Advertised it would be open. Almost 3 hours there and 3 hours back for absolutely nothing. After I had called and left about 9 messages in regards to this, I received No Call Back in 3 days now. So I called and escalated the issue to the Regional Manager for Cubesmart today. After speaking to Storage Treasures who said if I have a signed pink slip, I Definitely have Claim and Legal Rights to the motorcycle that was in it. When I originally picked up the locker there were Lots of Silverfish and bugs in all the bags (which were actually kinda neatly stored by the renter) and a Giant Tarantula sized spider in the unit. I would hate to see what an unorganized unit there has in it bug wise but wouldn't be surprised if it were heavily Infested throughout the facility. I left 9 messages over 3 days and received No call back. I left a 5 star review prior to asking the OWNER to contact me, just to get No Response. So now im taking the Legal Steps through the company or filing Civilly if necessary to sue this facility and it's owner. Integrity is something Lacking here with this situation, as I tried hand over fist to contact and resolve this issue. Or at least get a call back with some type of information in regards to the motorcycle that was Legally Obtained. As it was a Piece of property that said owner released interest in and was Legally Purchased by me under the laws of the state of California. I have left Maybe 3 Negative Reviews in almost 150 Reviews! I don't conduct Bad Business. But this facility seems to have Incredibly bad ethics and communication skills. ZERO STARS.

Thomas Munoz

Thank you! Cassidy for keeping the unit clean and mostly giving me the opportunity to make payments. I will consider renting the unit again and I am giving you 5 stars for your help and hospitality.

Daniel Johnsen

May 7, 2026

This place is overrun by rats Ruined my kids beds Thousands of dollars in damage Trash every where