Extra Space Storage - 3704 - Riverside - Indiana Ave

cityofme

Phenomenal service.. and that’s an understatement. Nothing can do justice how awesome the staff was/is. Everything was easy and smooth! From the second I called as a new customer and was helped by Sonya, I believe? To also being helped by Jodi! Sorry if I’m butchering the names. Jodi was kind and offered amazing services, going beyond what they should. From understanding our limitations, Jodi was quick to offer a different unit to make it easy assessable. She also sent me chocolates.. like what?! PLEASE give this place a chance if you’re in need of a space rental. Thank you Jodi!

Star Ramirez

always an amazing experience at Extra Space Storage in Riverside, and I truly can’t say enough good things about Jodi Mouw and Chris. From the very beginning, their customer service stood out in the best way possible. They didn’t just treat me like another customer—they made me feel welcomed, valued, and comfortable, like I was talking with friends rather than a manager and employee. Jodi Mouw went above and beyond to make sure all my questions were answered and that I understood everything clearly. She was patient, kind, and genuinely cared about helping me find the best solution for my storage needs. Chris was just as helpful—friendly, professional, and always ready to step in with a smile and a positive attitude. Together, they make an incredible team. I still have a storage unit here, and every time I go, I’m always welcomed with the same friendly attitude and genuine kindness. It makes a big difference walking into a place where you feel recognized and appreciated. What really impressed me most overall was how personal the experience felt. It wasn’t just about renting a storage unit—it felt like they truly cared about making the process easy and stress-free for me. That kind of customer service is rare these days, and it made a lasting impression. If you’re looking for a storage facility in Riverside with outstanding service, I highly recommend Extra Space Storage operated by Jodi Mouw and Chris. They set the standard for what great customer service should look like, and they made my experience smooth, easy, and genuinely pleasant.

Tony Warren

Jodi was super helpful in setting up my app and helping me with the storage. She has patients of an angel. The storage is very clean and well sercued highly recommend this plce

Tracy Srock

The customer service at site 3704 Riverside Indiana Avenue is just exceptional. Jody helped me extend my storage stay with a military discount and provided friendly customer service. Please don’t hesitate to rent a storage space here

Bobby Murray

Setup was easy and clean. Facilities look great. Intro price was great. Jody was wonderful. Good chocolate candies at the front desk. The last point doesn’t really matter but was a nice addition.