Extra Space Storage - 0786 - Enfield - South Rd

Tonya Brown

Kai is a beautiful and pleasant young lady. She has always been willing to help my grandmother who stores here. She is so patient and kind. Extra Space is lucky to have her. Facility is always clean and she is a hard worker. I see her cleaning units and picking up trash around the property when I take my grandmother there. Office is always spotless. She really takes care of the site.

Jeremy

Carrieann was extremely helpful. She was able to answer all of my many questions that I had. She was very patient with me and explained things multiple times that I didn’t understand. She made sure that before we ended the call, that I understood everything, and walked me back through all of the steps I needed to take. She was extremely professional and polite and seems to really care to e of help to me

Ryan lewis

August 22, 2025

MOLD ON ALL BELONGINGS!! When me and my girlfriend went to our unit today, an indoor unit at that, all of our stuff was covered in mold. When we went to tell the employee we were told there was nothing she could do for us and we would have to submit a claim which would take a while to get back to us but until then they could do nothing. I then asked for a refund for this month as I was planning on removing my items and not keeping my things there for the month I’m only there for maybe 5 days of. In less than a year I’ve had our unit price raised from 50-90 to now 170. Avoid this place unless you want your items covered in mold being covered in mold and outrageous price increases!

Gary A

March 19, 2026

Would have been five stars except the snow removal contractor they have it's not a very good one. Other than that, Kai, The site manager was very helpful with any questions I had, and was very willing to help me out… So she gets five stars

Def1ant one

I found myself in a situation that required I find 4 large storage units asap. I called several different companies and came across this place . They had an incredible price compared to other companies. My contact person is named “Kai”. The place was extremely busy when I arrived, so I had to wait for a little while for her to process the people who had been there before me. She was working all by herself. I was really impressed by her and how she was able to remain calm, polite and professional throughout the whole rush of people. When it was my turn she took the time to explain how everything worked there ( my first time renting). The showed me the units and explained what I can and cannot store inside the units. We went back to the office and did the paperwork.everything went smoothly and I don’t think she knows that she really saved my butt. Just wanted to say thank you Kai for all your help.