Extra Space Storage - 6001 - Davie - 5370 S University Dr

Nicholas McNulty

I had a great experience at Extra Space Storage thanks to Dave. I accidentally forgot my key and was locked out of my unit, which could have been a stressful situation, but Dave made the entire process incredibly easy. He was professional, friendly, and genuinely helpful from start to finish. He quickly helped me gain access to my unit and even got me set up with a replacement lock right away. The whole process was fast, efficient, and there was virtually no wait time. It’s clear that Dave cares about providing excellent customer service and making sure customers are taken care of. Thank you, Dave, for turning a frustrating situation into a smooth and positive experience. Highly recommend this location!

Cris

I had a great experience at Extra Space Storage thanks to Cesar. He was friendly, professional, and extremely helpful throughout the whole process. Excellent customer service and I highly recommend storing here.

Isabella Ryan

Cindy was such amazing help! Not only did she make the process of renting a unit so seamless and easy, she had an amazing personality, she was kind, friendly, and really brightened my day.

Frank D

November 13, 2025

I switched storage units in August because my previous company kept raising their prices every month. At Extra Space Storage, I was promised that if I paid 4 months upfront, my rate would stay at $157 per month with no increase for at least one year. They also told me that if the rate ever increased, they would reset it back to the original price. After only 4 months, I received a notice saying my rate was jumping from $157 to $253.26 — that’s a 61% increase. When I went back to talk to the manager, he denied half of what he originally said. The online rate is still showing around $160, but the best he offered me (verbally) was $200, and of course nothing has been applied to my account. All talk, zero action. How are we supposed to trust that? I even asked: “What if I take the online offer again?” He replied: “Then you’ll have to move all your stuff to another unit.” So basically: great introductory prices, then massive rate hikes, and no honesty when you question it. Very misleading business practices. I do not recommend this place.

GG Roland

March 30, 2026

We stopped by this storage facility while traveling from out of state, planning to rent a unit. Before going in, we were sitting in our car eating quickly with our family since we hadn’t had a chance to eat earlier. While we were parked, an employee (not sure if he was the owner or not) approached us in a very rude manner and motioned for us to move without any polite explanation. Because of the way it was handled, we decided to look elsewhere. As we were pulling away, we briefly parked along the side near the shared parking area to enter an address into our GPS. The same employee continued to complain about us being there, even though we were no longer parked directly in front of their business. The interaction felt unnecessarily hostile and unwelcoming, especially given that we were potential customers. I would not recommend renting a unit here based on this experience. I will also be reaching out to higher management to address how this situation was handled.