Extra Space Storage - 1403 - Hialeah - W 84th St

Aliah Rodriguez

May 2, 2026

I will start off by saying the customer service here is good and the process is very easy, you can handle everything online. However, I am giving it one star to bring awareness to the fact that if you are on the property and it happens to be 10pm (closing time) all elevators and doors stop working. I can understand the gate not opening for someone to come inside after hours, but there should be an after hours code or emergency line in case you find yourself stuck with items you’ve already unloaded from your car but can’t use the elevator. The most inconvenient part of this is that there is no after hours contact that can put you through to a representative or automated system that can assist. Additionally, my daughter had to use the restroom while we were there and upon entering, the bathroom in general was not in good condition; which I understand is common for public restrooms. However, there was no toilet paper and the toilet seat seemed as if it hasn’t been cleaned for days or even weeks. This should be the bare minimum. I hope that this review falls into the right hands and that these conditions improve.

Jesus Pedroza

Great customer service from Jose. I have known Jose for 16 years at this great looking location. Jose has gone above and beyond on helping great customers and myself. Thank you for your service and great manager.

The Generous Wick

Absolutely could not have asked for a better experience. Both Johnny and Christopher were extremely helpful and polite. We highly recommend this storage facility if it is in your area!

Allison Soto

Really good experience at Extrapace Storage. The person at the front desk was super friendly and helpful, which made everything very easy. The place looks clean, well taken care of, and organized. I felt comfortable leaving my things here and would definitely recommend it.

Isabella Montano

Barbara was great. She was very helpful. She helped me choose a unit that best fits my size and needs very attentive lady.