CubeSmart Self Storage - FL Jacksonville Herlong Rd

Marie Rutan

The facility is clean, and very easy to access. The staff is welcoming and professional. I booked online, for a call from Jackie less than 10 minutes later, to welcome me and see if I had any questions. Day of move in, both Vin and Ty greeted me, and offered to keep doors open for my movers. They anticipated my needs, before I even knew what they were. The locker itself was spotless and the easy glide doors open so easily and smoothly. This is the best storage experience I have ever had.

Leslie Minor

I had an outstanding experience at CubeSmart thanks to the exceptional customer service provided by Vin, Jacky, and Ty. From the moment I walked in, they were professional, welcoming, and extremely helpful. Jacky is truly one of the best customer service representatives I have ever encountered. She was patient, knowledgeable, and went above and beyond to make sure all of my needs were taken care of. Ty also consistently goes the extra mile and is always willing to help with a positive attitude. Vin, the store manager, does an amazing job leading the team. He genuinely cares about customer satisfaction and works hard to ensure every customer leaves pleased with their experience. His energy, professionalism, and dedication truly stand out. It is rare to find a team this committed to excellent customer service. I highly recommend this location to anyone looking for a clean, professional, and customer-focused storage facility.

Jada Lakoskey

Great experience from start to finish. Vin got me all set up quickly and answered all of my questions. Friendly office staff. Definitely amazed by how clean everything was. Friendliness & cleanliness all under one roof!

Michael Braswell

Superb staff, Vin, Jacky, Ty, all great people, very courteous and willing to help you with everything they can. Wonderful office atmosphere, I will recommend this storage building to everyone and have. Thank you all for your kindness and willingness to help the customer.

Chevelle Beasley

As a new customer, I had the privilege of meeting Mr. Vin yesterday. Mr. Vin took the time to show me around the facility to include where my storage was located. He showed me how to use my access code he also show me where the restrooms were at and also where the carts are located. He insured me that the facility is safe and to ensure that I lock my storage. He had awesome awesome customer service it felt like I've already knew him just by how nice he was. Keep up the GREAT WORK, VIN!!¡!