Storage Rentals of America - Orlando - Silver Star

dorothy ewen

The manager and his assistant were very kind and helpful. Customer service was 100% caring. I had issues with down sizeing, get another unit. They helped made sure that I get a great deal with the discount of the first month free. I have been a customer at this location for over 10 yrs. I am happy for the new management.

Patrick Farrell

December 5, 2025

I needed to edit this review in order to inform everyone that their website only shows 4 and 5 star reviews so they are filtering their google reviews. I rented a 10x15 unit 4 months ago at $61/month. Since this place is in the process of a "rebrand" they have changed our rental rates without notice. The rate increase doubled the cost of the unit. When we rented the unit 4 months ago there was no option to pay for a 6 month lease to "lock-in" our rates like the new manager informed me today. The manager informed me that my rate of $61/ month was a promotional price and that the promotion is stated online..... which it is not. She also stated that their rates increase based off of the reality market. I took the liberty to go to their website and the same size unit that I rented is currently available for $61/ month and no where online does it state that the price is a promotional price. This is no way of running a business. They get you in with a low price, then wait a few months to make sure that you are all moved into the unit, then they double your rent. Horrible people. We are moving our business storage needs elsewhere as I don't agree with this locations business practices.

Izlaine Sterlin

My first time renting a storage unit, I decided my first stop would be Extra space on Silver star and Mercy Dr. The front desk agents Conroy, Jennifer and Kira were polite, professional, and attentive to my needs. They answered all my questions with patience and provided clear instructions of what I can and can’t store in the units. Their friendly demeanor made the interaction a positive experience I didn’t need to go elsewhere.

Lucia Jones

4066 Silver star is the location. Conroy was EXTREMELY helpful he went above and beyond with helping me find a storage unit that was best for me.These are the qualities that reminded me of why I choose to get a storage here. Keep up the EXCELLENT WORK.

Cmalcolm30

November 3, 2025

Just know that after renting storage for 3 months, they will double the rent and tell you some corporate bs(which I know is a lie because a former manager tried that and I left an honest review about their practices and they went back to charging the original amount in exchange for me deleting the review about the abundance of rats and other pests). If you have a temporary need for storage then you should be fine. The rats probably won’t have enough time to build nests among your items. Just know that they have proven bait and switch tactics that they’ll pull on you as soon as you get “comfortable”. I’m already planning on moving from this location as soon as I can find the time to clear out my unit. IT STARTS OUT CHEAP FOR A REASON. This time I’m not deleting my comment and future renters will know the truth.