Extra Space Storage - 6896 - Pensacola - 5991 W Nine Mile Rd

William Pate

Had a great experience getting set up with a unit today. George made the whole process simple and straightforward. He helped us figure out exactly what size we needed without any pressure and made sure we got a good deal. You can tell he genuinely cares about helping people, which goes a long way. The facility is clean, easy to access, and well kept. Would definitely recommend to anyone needing storage.

Anne G

I have just recently rented a unit from Extra Space Storage in one of their new buildings and dealt with Hannah. The property is very well located and well cared for, with impeccably clean floors, free of dust and bugs, and with camera surveillance throughout. The cleanliness is of major importance for me, and my final decision was based on its lovely condition. Unfortunately, I find it difficult to understand how a brand new storage facility could be built without a covered bay for loading/off-loading, particularly in a climate with severe weather storms. I should add that Extra Space Storage should use better ethics with their customers by not including a clause whereby the price could increase after 30 days. It's both unethical and unprofessional. I've had items in storage for four years with another company and the owners were cautious with increases. I hope that Extra Space Storage will give serious consideration in reviewing their policy practices when it comes to raising prices. I would like to thank Hannah for her graceful help with the paperwork process and showing me the unit I had booked. She was truly pleasant and very kind.

Crafty Glo

Super easy to rent. George at the front desk helped me pick out the perfect unit. She was very kind and made sure I had the appropriate promotions attached and helped me set up my easy pay. It was a great experience. Thank you George!

Mollie14

We moved to ESS from another facility. This location is closer to us, it is brand new & the price is Great! We have had nothing but excellent service whether it is contacting the front office getting set up or expressing a concern - EVERYTHING has been handled professionally & politely. They have been very nice to deal with. This has just been a win, win situation for us. Very Happy that we have switched! Ty!

Elaine Austin

What a surprise meeting such a helpful person at extra space storage. Susan was delightful to work with and her manager Libby really knows her stuff We intend to use Extra Space Storage from now on on .