Extra Space Storage - 4129 - Atlanta - Northside Dr

D. Farley

I've been a customer at the Northsude drive Extra Space Storage location for sometime. I've always had positive experiences with the teams there however the newest team, Chiquima (Manager) and Robin (Asst. Mgr) are incredible. Their customer service skills are unparaleled and they really take the customer service experience seriously. Recently, I reached out to the facility via phone to make a change to my account. I reached the voicemail but didnt leave a message. Within an hour, I received a call back from Robin who had seen the missed call and wanted to make sure I got the assistance I needed. I was impressed! I ended up renting a larger unit but after getting all of my belongings into the new unit, I noticed there was damage to the lock casing that would prevent me from being able to secure the unit properly. I alerted Chiquima and no problem, she and another visiting manager named Renita swiftly replaced the lock casing and all is good! Thanks to Chiquima, Robin and special shout out to Renita for making customer service and my experiences a priority! You rock!

Patrece Paul

February 2, 2026

Worst Experience EVER!!… Got a call 2 days after 1st floor flooded and ruined my things in the storage unit. On top of that, the water was biohazard so everything was ruined and Insurance didn’t cover it. The storage facility offered nothing but another unit and still charge us full rent. The Worst Experience EVER!!

Raney Bake

I had such a great experience with Myasia at Extra Space Storage! She went above and beyond to help me lower the cost of my storage fee and truly took the time to find the best option for me. Her professionalism, patience, and willingness to help made a stressful situation so much easier. Customer service like this is hard to find these days, and I genuinely appreciate her going the extra mile. Thank you again, Myasia!

E T

Chiquima was very helpful in assisting me with my particular storage needs. After a breif conversation with her she provided me with a viable storage solution. Her customer service is excellent. 10 out of 10 recommend if you're in need of storage.

Chandra Ellis

I am so pleased with the service I received from Robin Jenkins her kindness and great customer service. It really means alot. The way that that she greets you on the phone is awesome. You can feel the joy. So glad she is part of your team . If , anyone is looking for a storage place you can ask for her and she will take good of you. The service has been outstanding there.