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Alexander Drive Self Storage

1085 Alexander DriveAugusta, GA 30909(512) 361-1686

4 out of 5 - based on 7 reviewsAlexander Drive Self Storage

About Alexander Drive Self Storage

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  3. 3. Visit your facility

  4. 4. Move in

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Available Units

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Not sure what you'll need? Need help determining what are right for you? We can help!
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3' x 5'Unit

New Customer Rate

  • Climate Controlled
  • Air Cooled Only
  • 1st Floor
  • Interior
1 left at$30.00per month
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7.5' x 10'Unit

New Customer Rate

  • Climate Controlled
  • 1st Floor
  • Interior
1 left at$71.00per month
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10' x 20'Unit

New Customer Rate

  • Climate Controlled
  • Alarm
  • 1st Floor
  • Interior
1 left at$118.00per month
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10' x 30'Unit

New Customer Rate

  • Climate Controlled
  • Alarm
  • 1st Floor
  • Interior
1 left at$169.00per month
Customer Reviews of this Facility (7)
Great place!
I highly recommend this facility to anyone looking for a clean, friendly, great security storage facility.

Alexander Drive Self Storage

Price - 4/5
Paperwork - 3/5
Service - 5/5
Cleanliness - 5/5
Horrible Experience!
We were moving to the Augusta area, downsizing from a large home to a furnished rental. In speaking with the manager I asked if the property was accessible to a large tractor trailer moving van. I was told that moving vans come and go from the facility on a regular basis...it was not a problem. I signed a 12 month contract based on that information. The morning of our move into storage the driver, who has been in the moving business for 42 years called at 6:30 AM to tell us that there was no way he could access the property. We did scramble and find another climate controlled storage facility with proper access. Kudos to CubeSmart storage and their superb staff. In the end Alexander Storage wanted to hold us to the 12 month contract we signed even though they were not honest about the access. We negotiated paying them 2 months instead. Never, never, never use this facility!

Alexander Drive Self Storage

Price - 1/5
Paperwork - 2/5
Service - 1/5
Cleanliness - 4/5

Manager's Response

We are sorry to hear that you view our response to the situation so negatively.  However, just to clarify for everyone, 100’s of moving vans and 18 wheelers have moved customers in and out of our facility.  Our surveillance video (30 cameras, including one facing Alexander Drive)  shows that at no time did your driver and moving van ever even attempt to enter our facility.  We graciously agreed to let you out your 24 month contract.  We have 100’s of satisfied customers and unfortunately your driver obviously wasn’t prepared to handle the situation or possibly preferred another facility.  We do have on call Agents who specifically requested to speak to the driver to resolve the issue and our request was denied prior to unloading. 
Someflawsl
It was clean and easily accessable. Had they not raised my rent $26 a month I would probably still be there. Paperwork took close to an hour and then, after I left, they discovered it was wrong. That was too much time for something that should have been simple. They use speciality locks that you must buy from them. They cost over $10 and are useless once you move out! They should have a return lock program! Their advertising says only 1 unit left in all their available sizes yet when I moved out several days ago, 90% of the units were empty!

Alexander Drive Self Storage

Price - 2/5
Paperwork - 1/5
Service - 3/5
Cleanliness - 4/5
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