Extra Space Storage - 3537 - Cumming - Ronald Reagan Blvd

Aashu Rahar

I had an outstanding experience working with Gary Smith, Store Manager at Extra Space Storage. He exemplifies what exceptional customer service should look like. Gary Smith consistently goes above and beyond—taking extra steps to ensure every detail is addressed and that customers feel fully supported. His professionalism, attention to detail, and willingness to provide thoughtful, practical guidance truly set him apart. It’s rare to encounter someone who is so committed to not just meeting, but exceeding customer expectations. Extra Space Storage is fortunate to have a professional of his caliber on their team. Highly recommended.

Vance Creighton

Gary was amazing in helping me line up a storage unit. He made it a priority to notify me as soon as the one I wanted was available. Great communication and dedication to his customers. Thank you!

Tabitha Ovalle

I cannot say enough wonderful things about Gary Smith at Extra Space Storage! From the moment I spoke with him he went above and beyond to help me. He took the time to review my account and was able to save me money on my unit per month, which made a huge difference for me, His kindness, professionalism, and willingness to help are truly exceptional. The facility itself is always spotless, well-maintained, and the climate-controlled units keep everything at the perfect temperature, giving me peace of mind that my belongings are protected. Customer service like Gary's is hard to find these days. He treated me with respect, took time to explain everything, and made sure I received the best possible solution. If you're looking for a clean, secure, storage facility with outstanding customer service, I highly recommend Extra Space Storage- and be sure to ask for Gary Smith. He is an absolute asset to the company! Thank you, Gary, for your incredible service and for your incredible service and for going the Extra mile. You have earned a customer for life!

Divya

We have been using this storage facility since almost a year. it is convenient, neat and well maintained. Store Manager Gary Smith is amazing to work with and exceptional in providing service, accommodating any reasonable requests and goes above and beyond to ensure we have a smooth experience.

K C

We've used them for 5 years without issues. They've even done upgrades to make the facility even more secure. Reasonable price changes that are explained but if needs be management has been great to work with. We had a wonderful experience with manger Mr. Gary Smith. Not the cheapest but the quality was outstanding. Think Publix compared to Kroger.