Had a good experience getting a storage unit here. The woman who helped us was great. Only thing I wish is that they tell you when you inquire online you have to have a monthly insurance.Full Review
Kim was friendly, knowledgeable and thorough in negotiating the lease of a storage unit. I first reserved a unit online; but, being unsure of the exactsquare footage required to house my belongings, she showed me several availablesizes. The contractural agreement/signatures took only about 10 minutes. Kim'sprofessionalism and business acumen far exceeded my expectations!Many thanks,VictoriaFull Review
Located near a gas station, shopping plaza, and fast food areas. This makes it perfect to take advantage of their rental van. Drive the van and refuel it with ease upon return. It also leaves you opportunity to buy packaging materials from the nearby shopping plaza and then enjoy some food in the area to replenish your body after moving. Totally a great investment.Full Review
The parking is not good at all. And that location needs more carts. However the ladies at the front desk are awesome.Full Review
My Exceptional Customer Service experience with Public Storage began at the entry door. The Manager greeted me at the door, she knew what I wanted before she got to the counter to check for availability.
Keep up the Great work, don't change a thing!Full Review
Ms. Sonya was very professional and very helpful. Ms. Sonya was very knowledgable and warm.I loved the way Ms. Sonya called and follow up with us I would highly recommend the storage facilities to others. Keep up the good work and thank you so much for all your help in this matter.Full Review
came to unload a full rented 20' truck of boxes etc and we could not get into my unit that I had paid for a week earlier. The problem was the person in charge was not there....office locked. She showed up two hours later after many calls to management. She said she had stepped out for a quick lunch. Unlocked unit and immediately left again(saying she had to pay her dinner bill).....we could not get a cart to help unload. We were there for several more hours and she never reappeared!Full Review
Jennifer was super when i went in last week to secure and pay for our unit. I also bought a lock. Then yesterday When movers got to our unit yesterday there was a lock on our empty unit. Not our lock. I went and got the girl at the desk and she unlocked it. Not too friendly. But all went well, Place is clean and well secured. Price is very fair. Will use again if needed.Full Review
The employees on the premises were good in assisting me.
However, during this pandemic and as customer service one would've considered in offering discounts. Someone the corporate office was not offering customer service but they certainly expect their employees tooFull Review
Great experience but I wish that your promotions extended to all locationsFull Review
5' x 5' Unit
Climate Controlled, Interior, Roll Up Door, Underground Level