Public Storage - Pooler - 240 Park Ave

Red Candy Shelby

June 9, 2026

Make sure to ask the right questions before committing to using this location or their alternate location on Pipemakers Circle. The 800# desk was quick to offer me cool savings on 1st month, and a deal at $249.00 per month afterwards. To which, I was gonna pay for 12 months up front. 30 minutes later the local merchant called me based on my reservation and thats where the company's dishonesty came to light. Per the discussion with the local manager via phone, rate increases generally will happen every 3 months at a rate of approx $30.00 due to "local market" cost. Which even if you pay months in advance, 12 in my case, that is not waiverable so ultimately I would have been billed for the increased difference multiple times over a 12 month period. I confirmed this "tactic" with both a spouse who was storing company work items here and a co worker, who both experienced this rate increase nonsense over the course of few years. There are plenty of places in the Pooler/Savannah area who do not use this marketing ploy. I rated 2 stars because the lady I spoke with was at least honest and obviously its not her policy, she is just doing what the bean counters tell her to do.

AB

May 22, 2026

I’ve called and emailed this location about my unit that I reserved online, the unit was different than what I paid for. I only received word salad from a different location and a lady that explained she would not lie to me, however this is my THIRD unit with this company. This property is a nasty mess. Gates are broken and not a single trash receptacle that isn’t locked. I’ve also had theft from my unit, all in ONE month and still, no return call.

meepbacon

March 31, 2026

If I could rate this 0 stars I would. My friends and I rented this place over the summer last year to store all of are stuff but late on the summer the staff took our lock off saying it was not locked. Then they emailed us saying they had put a new lock on it. But once we got there there was no lock on are unit and a ton of are stuff was stolen. Bc the place took off our lock we now can’t file for insurance. So PLEASE NEVER USE THIS PLACE. Also all the stuff that was left that hadn’t been stolen was ruined by rat pee it was literally everywhere!!!

Kimberly Womack

The property manager, Rebecca has been absolutely amazing always so friendly helps me with any questions that I have. I am going to tell my friend‘s family in everyone that needs a storage place to come see Miss Rebecca.

George Marshall

The process was flawed and frustrating. However, the attendant working the kiosk from remote camera was very helpful. She was able to straighten out the issues with the online process. Kudos to her commitment to customer service.