Storage Rentals of America - Valdosta - Bemiss Rd.

When I initially made the online reservation before I moved, I followed the steps that the online page provided and I called the storage facility. When I did the 1st lady I spoke with made it seem like I was an inconvenience to her by just trying to make and have a good initially first contact and let them know that I was moving in a couple of days. But the lady on the phone was huffing and puffing from me just following the online steps. I felt the need to apologize for my call and I also apologize for inconveniencing her at that moment. When I moved down I arrived at the facility around 4:21pm to check in and pay for the unit, upon arrival the door was locked and no one was inside or around the building, I called twice and left a voice mail but I was running out of time due the the office closing at 5:30pm. Around 4:50pm 2 people came from the back, behind the gate and I was able to get my unit sign all the paper work and get moving in with in the hour. But the inial wait was around 40 mins of sitting in the parking lot trying to reach someone, unsuccessfully I might add.

Very good customer service from the rep that took my call.