Extra Space Storage - 1521 - Honolulu - Kalakaua Ave

Marimar Claire

Lani was absolutely amazing from start to finish! She was so sweet and welcoming — you could immediately tell she genuinely cares about the people she works with. The experience was smooth, comfortable, and exceeded my expectations. And the price? Beyond reasonable for the quality you receive. I will 100% be back and would highly recommend her to anyone looking for a great experience. Thank you, Lani! 🙌

Aaron Royals

Had a great experience at Extra Space Storage thanks to James. His customer service was excellent professional, friendly, and very patient. We couldn’t decide on a unit, and he took the time to show us multiple options without rushing us. He explained everything clearly and made the whole process easy and stress-free. You can tell he genuinely cares about helping customers. Highly recommend!

Calvin DeMint

They were extremely helpful the entire time I had my storage unit here. Lina specifically is an excellent employee, she helped me figure out a refund for the month I was moving out. Great location, gate access, secure, clean. Highly recommend using this location.

Christina Royals

James was the BEST! He was polite, helpful, knowledgeable, had a great personality, very friendly and funny. I appreciated the time James took to show us around to look at different units to find exactly what we needed. It was a great experience and I would definitely recommend friends and family to come here and specifically see James if they need a storage unit.

Kalani K

January 28, 2026

James and Lonnie are nice and helpful the first time you meet them, quite possibly the second - but watch out (and don't rent from this company) because if you ever need subsequent help - they are more than rude and unprofessional. They won't answer your questions, gossip about renters with other employees, close the elevator early (20 minutes - even though you rush to get there), and then humiliate and taunt you! Like I said they'll be nice for a minute, but their overall behavior and attitude is atrocious.