Public Storage - Waipahu - 94-1221 Halehana St

jeneric71504

I’ve been with public storage in the area location for almost 5 years. The rates are going up and I wasn’t able to keep my unit within my budget. I had to move. I found this location. It was new. And it was within my budget. I tried to prepare myself to move and go through things. I called a week before moving in with questions. I spoke to Maria. So friendly and super nice. Answered all my questions. Move in day. The facility was so NEW and big! I drove in the gate and slowly got more impressed by the minute. The parking is great! Very big lot. The facility was so clean! I opened the doors to get the carts. Plenty! And!!!! BATHROOMS! EVEN A FOUNTAIN TO DRINK WATER TOO!!!!! 2 elevators! Down part of the elevator. The key pad is outside. So I had an incident where I put my things in the other elevator and another would open. So I had to make sure I keep it open, go outside and punch it in and walk back to get inside and push the button. BUT! I did use 2 elevators. That’s a plus. Went upstairs. Clean. Cool. Nice! Opened the unit. No light. 😣 I was a bit torn about that. I had to prepare myself to be more equipped the next trip and bring my tripod light. I ran into Janet who I knew who worked at other public storages. She’s always so nice and friendly. So it made me feel more comfortable to see her. She works at 3 facilities that I’ve seen her at. ALWAYS With a smile and a quick hi and bye all the time. She helped me get my unit and everything situated too afterwards. Total fricken sweetheart! I hope I can be here for a while without the rent going out of my budget. I would hate to move again. Fingers crossed! Nice place. Clean. Convenient with bathrooms and carts. Not far from freeway. Costco is up the street. Get your gas and groceries and cheap eats while you’re here too.

Audrey Lister

This is my first time renting a storage unit and I was very pleased with my purchase. Not only are the facilities secure, new and user-friendly, the people are so kind and accommodating. Erilinne was so patient with all the million questions I had, and she answered each one to make me feel confident and secure in my decision to store items in a unit. Worth the money.

Chris Ishizaka

Prior to signing our contract Azzy called me to follow up and answered my questions. Erilinne assisted us in person at the Koa Ridge Public Storage location. Erilinne is the manager and was so informative and knowledgeable. She answered all of our additional questions and a very warm, friendly personality. Highly recommend working them and renting from Koa Ridge Public Storage!

Marethra Harvey

This public storage unit is very clean and lots of parking. It is very easy to find. The price was reasonable as well. I highly recommend this storage.

Fred Lacbayan

February 27, 2026

Bad customer service!! I went on location to view storage office locked no one inside i called number and it was to a call center they said they can reserve me a space and that the property manager was coming out but never did . Purchased unit online and then went to move in but my code didnt work!! I even call before i went and they said it was all good . Left message im gonna get a refund!! Waste my time !!!😡