Extra Space Storage - 0685 - Chicago - W Fullerton Ave

Michael Burden

Everything self storage should be without the headaches. Barbara sent photos and measurements of elevator to ensure we could move furniture in without issue. The units are updated, secure and has easy gate access via app. Can't recommend enough

Claire Flannery

This review is specifically for the district manager Barbara who has been very communicative during a number of issues with our unit. She was able to help us out, and was always very thoughtful and kind, making sure to answer any questions we had and work with us to make sure we were taken care of. Great customer service from Barbara!

ReaLus Ions

Barbara the Lady in the office, has helped me immensely throughly and friendly for the few years that I've had this storage space. I spoke with her again at beginning of month to check on things and update somethings, and she was so expedient diligent and professional in her assistance and advice to keep everything secure, as I travel alot. Thank youz so much Barbara and Team to help me secure my things so expediently! Happy Holidays!

Kenneth Copeland

Mrs. Barbara sets the standard for customer service. Her professionalism, attention to detail, and genuine care were evident from start to finish. She went above and beyond to ensure everything was handled correctly and efficiently. Her communication was clear, her demeanor was exceptional, and her commitment to excellence never wavered. She is a true standout and deserves the highest recognition.

Jorge Maldonado

I highly recommend this Extra Space Storage location. The facility itself is clean and secure, but what truly made the experience exceptional was the front desk assistant, Barbara. She was incredibly helpful, professional, and friendly from the moment I walked in the door. Barbara made the entire rental and move-in process so easy and fast, clearly explaining the contract and walking me through the unit options. It was a smooth, stress-free experience, and I really appreciate her excellent customer service!