StorSafe of Lawndale

Ms Garcia

January 10, 2026

This place has gone to crap! I’ve been here for 2 years and I’ve come into my unit to find my thing destroyed. Due to the lack of rodent control I have mouse droppings all over my belongings. I can’t even go into my unit because I’m allergic to mouse urine and mouse droppings. This is the most disgusting storage unit I have ever ever encountered the management of this building Has lacked extremely. There is no one to talk to automated systems. There’s no human in this building to help you.! My things need to be replaced! Calling and trying to get my stuff replaced by the insurance company that I pay for. Is unbelievable! I don’t want to pay them anymore of my money! This place is the worse! Look at all of the things that have been destroyed!!! Adding NEW INFO 1-8-26 before I could get my things out!! It flooded and my things got soaked! Having to provide details for everything that I had that I had to throw away is insane. Please go somewhere else this place is a nightmare and the manager is no help at all he asked me for my video to show the owner.. what a joke! Do they care about you NOOOOOO! I will write a review over and over again! Will they make this right Nooooo! Lawsuit will happen soon enough!! For all the lies. It doesn’t have cameras it’s not climate control! Staff is available when needed. The Manager is useless! I had the Best Experience at extra space storage on Dakin Street in CHICAGO That place is Amazing and always helpful!! This Safstorage on Lawndale is a nightmare stay away!!!!!!!

Naila Booker

January 27, 2026

I have been with this storage company for about 8 months and 4 out of the 8 months the light have been out by my unit...I can't see anything when I go there. But they definitely want their rent on time. They also went up on the rent a whole $10 for 2026 and now I'm paying $70 a month for the smaller stores they have and I can't even get a light by my storage no way I would not recommend this company for storage.

Valeria Monroy

January 9, 2026

If you can store your things somewhere else please do. Save yourself. My things have been here going on two years, before it was even storsafe. The management has changed and they are not helpful whatsoever (they’ll hang up on you after yelling at you to pay your balance in full). I’m aware price increases are an industry standard (I’ve stored my belongings in another facility) but they’ve raised the rent 3x in less than 10 months and I’m paying 2.3x my original rent. I don’t ever leave reviews but hopefully this can help someone else consider their options before getting stuck here. Update: after leaving this review someone from their management team reached out to try and make it right which I truly appreciate. I’m cautiously optimistic.

luis flores

February 11, 2026

Went in to inspect this location prior to renting. On the surface looks clean, in units there are piles of rodent droppings, dead roaches and roach eggs everywhere. They're in the elevator lights! Immediately cancelled my reservation, as I was on the phone with a rep at that time and informed him. Skin is crawling. DON'T go there sight unseen. Their mandatory insurance covers vermin damage, but rats are incontinent and roach eggs endure. Not worth the risk. Now I see why the prices seemed too good to be true.

sherrie mosleydyer

January 29, 2026

This company use to be good. Now you call you you call you get someone that does not speak english. Called three times trying to get my account you no account here. Ended up having to drive to the facility and talk to someone on a billboard that wanted to be rude because they overcharged my account. Don't trust him with the credit card that's all I got to say bad company