Devon Self Storage Collinsville, Illinois

Wendy Woods

April 15, 2026

First time I ever use this place in the last time it took 9 1/2 hours for them to give me a code ticket. The lock off the shed to put my stuff in. They close at 10 o’clock. I was passed from person to person put on hold for an hour at a time. Had to rent the truck again for another day so it cost me an extra $130 but yet they gave me $20 credit and said sorry I will never use this place again. I need another Storage. I will not go there. I’m going to get my stuff out as soon as I can $20. It cost me 136 and they give me $20 back never again!

Angela Jerez

Like the whole process done it online went there they have a lock ready for you. Fast and easy although it does say a month free but I haven’t had it a month and the bill was due already the beginning of the month.

DionTre Shanklin

December 11, 2025

Now When I Very First Got the Storage . The Lady At The Counter Was Amazing She was very sweet and we had a good conversation during the process . My Problem Came In After I Moved My Stuff Out Of The Unit . I Moved Out On The 1st of Dec & Called Told Them About It On The 4th To Cancel The Unit . They Basically told me since my account was already charged they can’t give me my money back . I Told Her Yall Just Charged Me For The Month Why Wouldn’t I Get my money back when it’s only been 3 days . It’s Okay Tho I’ll Chuck Up My 80$ Y’all Can Keep It I Will Never Do Business There Or Even Recommend Anyone to Go There !

William Stevenson

March 4, 2024

My unit was broken into at some point within the last 2 months, only found out today. Had a lot of stuff stolen and other things damaged. Main gate has been stuck open for 2 weeks now (from what police have said) and theres not enough cameras on the facility to monitor. Unit next to mine was unlocked and thiefs broke through the walls into mine and unit next to it (walls are sectioned pieces of fiberglass). No employees or managers on site. Was told just to file insurance claim and police report. Not recommended to store. *update: according to police and facility personnel, cameras havent worked for over 18 months with 22 thefts happening within the facility and the home office for Red Dot is aware of their faulty equipment but havent fixed them since. The home office has also been negligent in their regular duties and multiple personnel have been laid off for this issue but little to no resolve for any issues that have been addressed.

kiara Molina

April 1, 2024

Do not rent a storage unit from this place very unorganized and unclean. Arriving to the unit gates We’re already open no code was needed. Stayed open the whole time. we opened it up and both sides of the storage unit damaged and unable to use. When calling for another unit she kept sending us to units already token. When we gave her one that was unlocked and open but had a a dead rat. That one didn’t work out because of the dead rat and in her system she said it was token. Also if you ask for a refund they will mail you a check instead of returning the money to your card…