Storage Rentals of America - East Peoria - Pinecrest Dr

Christine Milam

Harrison helped me every time I called with a question and he went beyond competency and kindness. He is a very valuable employee. The only reason I am leaving is because of distance to the storage unit from my home. This is on Pinecreast in The ast Peoria. No complaints at all, especially about Harrison. Thank you, Christine Milam

Myles Stambaugh

December 23, 2024

This is the state of affairs at this location, and nobody can give me the time of day. My lock piece pictured is the one with two locks. My lock was cut off (not be the company) and replaced with the thieves who presumably wanted everything still in there when he came back for the rest. I put on a second in hopes to salvage anything that may be left. I'm told not to cut off the thieves lock, but yet I can't get someone out there to give me the ok or cut it off for me to either see what's gone or pull out what's not gone to salvage it before the thief returns. This location has no manager assigned to it, and I see no sign of cameras, at least not around my unit. I'm not a tool expert, but it appears they're taking a grinder and going clear through the metal pieces that hold the locks, leaving the locks useless, even if they're too strong to be cut off.

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I was looking for a storage unit that was near my new home and red dot storage was right there on Pinecrest and very convenient. I was able to set up my account online and it was pretty easy and self-explanatory. I also got 50% off my first month so that was nice. They give you a code that you punch in when you get there to gain entry at the Gated storage unit. Upon exiting you just pull up close to the gate and it automatically opens. A couple times we pulled up to the storage unit the gate was stuck open so that was a little strange I'm not sure how often that happens but we've never seen any damage or evidence of any tampering. My only complaint is that the storage unit that we have has a handicap sticker on it and often our door actually gets stuck and we really have to mess with it to get it to open all of the way it's quite inconvenient because when it gets stuck it's only opened about four feet and it's very difficult to get open. But then a couple of times it's opened right up so those were nice situations of course. We only need the storage for one more month so I think we'll just deal with that in the meantime. But yeah besides that it's a nice storage unit you get a lot of space for the price and it's nice that it's off in its own little area.

Emma Austen

Helped my sister move in and this is a very clean place. Would recommend to anyone needing storage.

Michael Knoop

I purchase storage auctions through a third party website. My experience with red dot storage was phenomenal. The initial customer support agents I dealt with were kind and professional. The auction department were transparent about sales and professional. Joel deserves a raise. Jerry/Gerry was great to work with as well. Please red dot, add the auction department to your automated tone system! Sometimes the CSA were wrong about when the auction department were available and it takes about 10 minutes to finally patch into the auction department. Having a direct line will speed up transactions and time sensitive questions. Thanks again Joel for being so awesome and kind. I look forward to working with red dot and Joel in the future!