Extra Space Storage - 2158 - Heyworth - 3745 N 1475 East Rd

Jim Aubry

We were having some issues w our unit contract and Darren really helped us out even tho it wasn’t his area. He was patient listening to our problem and was able to fix it. We’re very glad he took the time to straighten things out! Thanks Darren!

Silviaom om

Very easy to talk to a " Live person " not no bot crap ! The gentleman l spoke on phone was very polite explained everything in good detail, when l did go to check out my units everything was nice & clean l had 2 nice staff workers who came to my unit rite away as l was having a difficult time trying to get the door unlocked. They were very professional & showed me how to use the code box to get in & out of the gate as this is a very secure place , l have a peace of mind knowing my things are in a nice secure storage facility! I highly recommend this business!!⭐⭐⭐⭐⭐

James Hubiak

Unata was very helpful in answering my questions and resolving my rental issue. Very good customer service.

Jamin Carr

May 26, 2025

WARNING 🚨!! Was late on a payment by 3 days. Manager said after 6 late days they put a lock on it. No forewarning was given on the lock. They decided to lock my unit without any communication. It Memorial Day weekend, it payment slipped my mind. An honest mistake. Drove 20 minutes from Leroy to get in to be told I have to wait. I’m not waiting 45+ minutes. Manager will do nothing to makeup for my time inconvenience and gas money. Not to mention the rent went from 57 to 103. This is the worst service I’ve received in years and as I’m current in my payment I still have no access to my unit. I would not rent here.

joetta brasko

I had a hard time locating which one was mine, but I did get to look around the whole storage area and I was very impressed with what I saw. Everything was clean and nice well taken care of and numbered, I just couldn't figure out the numbers LOL. The storage area was clean also, the gate was easy to figure out and the lock that we purchased seemed very secure. If I knew it was the easy I would have done it earlier. Ben was very nice to talk to, I had the wrong email that called the company back and the young man I did not get his name helped me get my contract signed and help me correct the email mistake. I was well pleased at how well organized they were. Like a great company, and by the way I did get a senior discount! Every dollar counts. Thanks storage place!