Storage Rentals of America - Highland - Executive Dr.

Brianna Lynne

Misty is a pleasure to speak to! We ordered our unit online and completely forgot to get a lock for our unit. Not only did she have the lock we were looking for in stock, when we purchased it, she OPENED the package for us! I was so grateful for that because those lock packages suck opening without a knife or scissors. She asked multiple questions about how our unit worked for us and if the unit was cleaned. She was extremely professional and so pleasant! She deserves a raise and if you need help with a storage unit, this is the place to go!

Rowan Milleson

Misty was very helpful and polite to get my unit figured out and even gave a discount to help me more! Very pleased

Bryan Barraza

Misty has done an amazing job love the way she works she was very helpful

Michael

Excellent place, great for any type of storage items

Jake Steele

November 30, 2023

They earned their D- rating with the Better Business Bureau. Once upon a time they would work with you to resolve issues. It hasn't been that way for a couple years though. Now they'll continue raising the rent until you become stuck, unable to pay or leave, at which point they'll auction off your things for forty bucks. Then they'll rent the now empty unit at 1/3 the price, because that's what the actual rate is and have the gall to demand you pay the back rent plus penalties. This is what you get when you get greedy after automating everything and outsourcing your customer service to another country in an attempt to duck your responsibilities to your customers. I smell a class action lawsuit in their future.