Extra Space Storage - 7104 - No Aurora - Kettle Ave

Evangelina Vences

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Can we please take a moment to talk about the manager Kevin?! Seriously, he has been absolutely AMAZING from day one. No matter the situation, he is always kind, helpful, professional, and willing to go above and beyond. Today was especially stressful for us after losing our storage key, and Kevin stepped in immediately with patience, understanding, and genuine care. People like him are rare. The way he handled everything made such a huge difference for us, and we left feeling so grateful and relieved. You can truly tell he cares about people and takes pride in what he does. Honestly, Kevin deserves all the recognition — and a raise ASAP! 👏 Thank you again for your kindness, professionalism, and incredible customer service. We appreciate you more than you know! 🙌✨

There and Back Again

There's a reason this place has 5 stars with almost 800 reviews, because they're amazing. We've been working with them in various capacities over the past 12+ years. My latest visit I needed to get some information on an item in our storage unit, and Kevin was working when I showed up. He is super helpful and extremely friendly, helped us get our after-hours code updated properly and helped me out with a tape measure since I forgot to bring one to get measurements of the item I was there to check on. Everything I needed he took care of immediately without issue. The facilities are so well maintained and kept so very clean! We really appreciate everything this place has going on, and the staff are amazing!

Kathy Cassian

Kevin was great! He explained everything well since this was my first time renting a storage unit. He was friendly, helpful and didn’t try to over-sell me. He got me the unit that was right for me. Highly recommend!

Jennifer Tonn

Extra Space is a very clean, organized with excellent customer service storage facility. We have been back 3 separate times to store for short term. We would recommend both North Aurora locations.

Mia

Kevin was absolutely so nice and helpful and answered any questions I needed. The process was quick and easy and I am comfortable and confident to be renting with this facility. You guys are awesome!