Attic Selfstor - Belleville

I made three calls and spoke with three different customer service reps. Was told I did not have to pay the last bill that I was getting notice for. I was also told it was noted in my summary notes. I called fourth time and still owed money with a late fee. I cleaned out the next day, and left it in better shape than when I first arrived. Now they have kept my deposit after paying the rent because there was a late fee. What a mess. Customer service reps need to get trained. Was also told they spoke with the owner, if so - very bad customer relations.

Just moved in. Reserving and leasing was smooth. So far so good. I have asked what percent and how often there will be a price increase and am currently waiting for the information. I have rented at several self storage facilities over the past decade and this facility is by far the best!

We needed to upgrade unit size before we moved in, they madeit very easy and were very helpful!!