Smart Self Storage - Des Moines

Patricia Lester-Marcott

The workers are friendly and helpful. The prices are reasonable. I have never had any problems that couldn't be handled. Wish they was 24 hour accessible because we do own our own business and have equipment that we need to switch out and sometimes we can't make it before they close at 10 but we manage somehow lol.

YaVette McCuller

This 5 star review is specifically for Jaylen! The greatest customer service I’ve experienced in years. She goes above and beyond to satisfy customers and treats everyone with the utmost respect. If we could make carbon copies of people, I’d copy Jaylen and place one of her in each of her business I’m affiliated with in any way. Thanks for all you do Jaylen!

Steve Johnstad-Zeus

After experiencing a number of changes in management at my 14th St. location ( since Greg who is wonderful ) we have again, an exceptional manager now, and hopefully she’ll stay. When I first moved in it was because of problems I had it my previous storage location in ALTOONA, it became a nightmare when I was locked out as my card had expired without my knowing. Thank you very, very much for hiring such an awesome manager ( Jay ) who much like Greg is both extremely pleasant & professional in every possible way.

Kenneth Cameron

Tim provided excellent service! Everything flowed so smoothly. Tim was very assuring and welcoming.

Matt Kies

John c. Was the best customer service representative I have ever had the pleasure of doing a deal with.