Extra Space Storage - 0782 - Shawnee - W 63rd St

Bobby Lockie

I had an excellent experience with this storage facility from start to finish. The property was clean, secure, and well-maintained, giving me confidence that my belongings were safe. The staff was professional, friendly, and always willing to answer questions or help with any concerns. Access to my unit was convenient, and the rental process was simple and straightforward. The pricing was fair, with no unexpected fees or surprises. I especially appreciated the security features and the overall organization of the facility. I would highly recommend this storage business to anyone looking for reliable, affordable, and trustworthy storage solutions.

Mike Lee

I had an excellent experience with this storage company from start to finish. Moving and storing belongings can be stressful, but the entire process here was smooth, organized, and surprisingly pleasant. The facility itself is clean, secure, and well-maintained, which immediately gave me peace of mind about leaving my items there. What truly made the experience stand out, though, was the outstanding customer service I received—especially from Megan. She was incredibly helpful, patient, and knowledgeable, taking the time to answer all of my questions and walk me through my options. It never felt rushed or transactional; instead, she genuinely seemed to care about making sure I found the best solution for my needs. Megan went above and beyond to ensure everything was set up correctly and that I understood how to access my unit, manage my account, and feel confident moving forward. Her friendly attitude and professionalism made a big difference during what could have been a hectic time. I highly recommend this storage company to anyone looking for reliability, great service, and a hassle-free experience. Thanks to Megan and the team, I felt completely taken care of. I wouldn’t hesitate to use their services again in the future.

MRIII

Megan, at Extra Sace Storage in Shawnee, Kansas, on Shawnee Mission Parkway did a excellent job renting me a storage unit. Megan greeted me at the door with a smile, and a how can I help you. She went over the size of the units, what items are you going to stor and now many, the price of each unit to fit my items and how much space I needed, and the insurance that you may need to save-guard my belongings. I was very happy to talk to someone whom was knowedgeable of the business, so I wouldn't have to guess what she was trying to say. She was to the point and patience when I didn't understand something about renting out storage facility. If your going to need some storage space for your spring cleaning, now the time to look at Extra Space Storage for your long or short term storages. What sold me on this facility was that the first month was free and after that I could pay by the month with no long term contract, at least for me. Thank You, Megan, for doing such a great job. I think you are warrant a raise, or maybe even give you a promotion to keep you as a value employee, such as Megan. Thanks again, and I will be doing business again with you and Extra Space Storage. MRIII

Jonathan Pitcher

Great experience—Ty really made the difference I’ve had a consistently positive experience using this facility, and a big reason for that is Ty. As a manager, he’s organized, responsive, and clearly takes pride in running a smooth operation. Any questions or issues were handled quickly and professionally, and he made the whole process—from setup to ongoing use—easy and stress-free. The extra storage space itself is clean, secure, and well-maintained, but it’s the management that really stands out. Ty is approachable, knowledgeable, and does a great job making customers feel taken care of. It’s refreshing to deal with someone who’s both competent and genuinely attentive. Highly recommend—five stars without hesitation.

Gene Russell

Manager makes all the difference. Updated my review. Staff was helpful - these are older, but the manager will work with you on the units condition. The units rented are older, varaiable on the door conditions, thresholds, as well as the locking mechanism. Great on site help, though.