Devon Self Storage Louisville, Kentucky

THERESA BURRES

Biff was excellent. He took care of my Aunt and then passed down his nature to me. I appreciate his great customer service and if I am in need of storage services again he'll be the reason I come back!

Natilya Perks

Very nice people and professional. The man in the front i can’t remember his name. Very helpful I couldn’t pay for my storage room right away. I went back the next day they held my spot with no issues. Thank you very much. Affordable I highly recommend Devon self storage. Also, safe environment your storage items secured.

Atlas Aaron

Helpful and Super Friendly! Biff and Pascal were wonderful in explaining all the aspects of renting our new unit, had an amazing sense of humor, and were incredibly welcoming!

Brittana Gilbert

Biff is the best. From the moment I walked in, he went above and beyond to make everything smooth and stress-free. He’s professional, personable, and genuinely cares about his customers. You can tell he takes pride in what he does—it shows in the level of service he provides. If every business had a “Biff,” the world would run a lot better! Highly recommend working with him if you need storage—he’s the best!

Intelligence Investigations LLC

February 19, 2026

Would give 0 stars if possible. In May of 2025, Initially rented a unit, never moved into it, cancelled the same day as move in. Now its February of 2026, just got a collection notice of $ 52.31 being due for one day of rental and administration fees. On site manager says they cannot do anything. Total BS. Bad business practices. UPDATE: the business reached out to me regarding this review. I responded back to them. The first thing they wanted to do was to put me in contact with the local location. I explained to them that I had already been there and that the local operator said there was nothing he could do. They then said they would have someone from the corporate level contact me later that day or no later than the next day. 2 weeks later, NO ONE has attempted to contact me. Although this company had all of my contact information, they never once contacted me about owing anything to them. Instead, 9 months later, they send the bill to a collection company. TERRIBLE BUSINESS PRACTICES, the lack of the aforementioned follow up confirms this. STAY AWAY FROM THIS COMPANY.