Compass Self Storage - Compass Self Storage - Licking Pike (367)

Chris Harris

Walking into the rental office at Compass we were warmly greeted by Mark, who introduced himself and made us feel extremely welcomed. We had reserved a unit online prior to coming and instead of using the all online option, choose to go on person to finish up the rental. Mark was knowledgeable, friendly, personable and made us feel secure that we choose the right place. The office itself was clean, bright and staged with supplies for storage and moving. All of them were well priced, clearly marked and when I showed an interest, Mark was more than capable of answering questions about them and offering to point out current discounts to save money. He took us on a tour of our unit, to time to demonstrate how to use our code, and offered tips to help keep our stored property protected from the elements. The unit itself was in great shape, and very clean. Our experience at Compass was top notch. While you may find cheaper places, for me, the service, attitude, condition of the unit, security and location can't be beat.

Marcus Smith

Amazing experience with customer service. Tim and team were extremely personable and great options for my storage needs. The complete team were very thoughtful and detail oriented with rental process. Definitely made the process simple.

Shawn

These people are amazing!! I couldn't ask for better and faster service. Very personable and genuinely care about security and safety! Prices are great.. Everyone should come here!

Caje Foley

Been using Compass Self Storage for a few years. They have always been helpful and very respectful. They are a great place to use to store your items. We had a climate control unit that never had a single issue. Mark Melson especially is a wonderful person who explained exactly how everything worked with exceptionally detail. If we ever need a storage unit in the future we will be coming back here!!

Monae McGovern

I have used Compass Self Storage for many of my needs as the customer service has been exceptional. I rented for many years up until 2020 due to a move. Now that I’m back in the area I knew exactly where I needed to go for storage needs. Would you know after 5 years I open the door and Mark, after all this time still works here at the Cold Spring location. He is and remains extremely knowledgeable, thorough and straightforward. Even as a returning customer, he still reminded me of all the rules, regulations and potential price changes that could happen. His customer service is unmatched and I look forward to utilizing this service again.