My City Storage - South

zoella grace

October 8, 2024

it was nice while i had my unit, but do not go through these people. i haven’t had a storage unit in months and they’re charging and taking $200 out of a bank account that belongs to my mother, while we never once even had it set for auto pay !

Jennifer Hartjen

June 13, 2020

Felt a little uneasy the first two times going and talking with staff. I left upset for the second time but very soon after it was resolved so im just gonna say..If anyone has an issue with staff or anything. Reach out. The owner is a very polite and respectable. I had an issue with one of the staff members and the owner reached out and personally corrected it. City storage is clean and well kept. My belongings are save and ill continue to house them there. So should you :)

Christina Breaux

I have been dealing with the company for almost 5 years now. They have gone above and beyond to work with me in tough times. I would recommend them to anyone because they aren't just all about the money. These are genuine, down to earth people. They are very professional and friendly... the best experience I have ever had with a storage unit business.

Kajunheart

The staff was great helping me rent the storage unit online. We were coming in with a really large moving truck and were concerned we weren’t going to be able to get it turned down the rows of units. It turned with room to spare! The unit itself was clean, just as described. We are very happy with our storage unit at City Storage.

Jim McCartney

For starters I've had the distinguished pleasure of knowing the original owner/developer of City Storage for many...many years; even long before there was a City Storage. Although for the past several years (some 8 +/-) I've also been what I consider a "valued customer" with City Storage, meaning that I've never been treated any more or less professional and respectful than anyone other customer. City Storage is family owned/family operated and has never treated me or any other customer as simply a "Unit #", but have always gone above and beyond to (1) address concerns timely, (2) keep all their customers informed of pending changes, and (3) continued follow-ups on issues whether past or present. Are you looking for personalism in a business as well? I can assure there have been many cases in which the owners and employees have seen me drive through the gate during normal hours, and shortly afterwards they stepped away from the comfort and convenience of the office to drop by my unit and visit for a few. Just to check in...and see how things were going. Yeah....like any business dealings one may have, there may have been a hiccup once in a while; one of the gates not functioning properly, a light out, more cobwebs than normal, or changes to billing, etc...but that's just a part of business. But the facts remain the same, that no matter what the need--the circumstance--the time of day--day of week--or the name of the customer; from my perspective there is no other self-storage companies in the Lake Area that come close to having the level of consistent professional service customers receive at City Storage.