Extra Space Storage - 3353 - South Portland - Gorham Rd

Sharon Fitzgerald

Great experience getting storage space all arranged for an upcoming move to Portland! The store manager Cindy was welcoming and informative, showing me a few units that met my needs and at a reasonable rate. The facility is spotless with ample room for a large moving truck and crew to unload from. Thank you Cindy for making it an easy experience and getting a big item from my moving list checked-off!

Jesse Ash Newcomb

Had a great experience. Easy to navigate, clean place, and any time I interacted with customer service folks on the phone or in person, they were kind and respectful - even when I lost my keys and had to cut the lock cut off! Cindy is especially friendly and helpful.

Rory Green

Cindy was absolutely fabulous. We had the storage unit for five years and the place is clean and our belongings are safe. I would recommend them highly.

Nicholas Cimellaro

December 2, 2025

Awful. The only redeeming thing about this place is that they do in fact have storage units. Got a letter today saying that they’re jacking my rate by almost 75% after only renting from them for a few months. Was fed some line when I signed up and was asking if there’s a discount for referrals or students or anything, all of which no of course, that the rates could go down at any time. Of course the opposite is also true. Also really shady for them to hike rates January 1st when it’s cold and snowy and people are less likely to want to move their stuff. Can’t wait to take my business elsewhere. Do not rent from this business, find somewhere local, support small businesses, don’t make the same mistake I did.

Mark Covey

Worked with Cindy and was a great experience. This facility is super clean, modern and secure. I would recommend this facility over any others within 20 miles as we are transferring here due to issues in another facility !!