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Public Storage - Rockville - 16001 Frederick Road

16001 Frederick RoadRockville, MD 20855(512) 361-1686

4.5 out of 5 - based on 26 reviewsPublic Storage - Rockville - 16001 Frederick Road
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Customer Reviews of this Facility (26)
Very pleasant experience!
For us, computer challenged old people, online transaction is a little baffling. Please always have a person at your office during working hours; we need the extra help. The office was locked and unattended mid-day Monday 5/13. However, it is still a very conveniently located and recommendable storage facility.

Public Storage - Rockville - 16001 Frederick Road

Price - 4/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 5/5
Easy and convenient rental process
Overall, the online rental process was very easy and convenient. I appreciate that the rental process was completely contactless but there were staff members available to answer any questions.

Public Storage - Rockville - 16001 Frederick Road

Price - 3/5
Paperwork - 5/5
Service - 3/5
Cleanliness - 4/5
Can't complain
I was able to book my reservation online. I came into see Aaron so he could show me where my unit was. Although I'm not a fan of being forced to use their lock when I had my own I get the concept of added security.

Public Storage - Rockville - 16001 Frederick Road

Price - 3/5
Paperwork - 5/5
Service - 5/5
Cleanliness - 3/5
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