Extra Space Storage - 6573 - Norwood - Vanderbilt Ave

Samentha Samuel

Keyla was a dream, she made a worrisome situation seem so seamless and smooth. I already could tell Keyla was someone who went above and beyond for her job, as when I called she was in the middle of cleaning a unit, and still took the time to acknowledge my concern and make me feel heard! She followed up with a call and let me know my issue was resolved! I’m super appreciative of her efforts. Thanks Kayla!

Patricia Geary

The woman in Kayla was exceptional. She answered all my questions. Very helpful. Compassionate explained. Everything made me feel very comfortable. I highly recommend her awesome personality. You can tell. She’s a very warm person. I have more people who like her for Customer Service., I give her a 10 star recommendation. The company is very lucky to have her. God bless Kayla.🌹

Dylan Leary

Keyla at the Norwood location always exceptional. She went above and beyond to help me during a last minute request regarding a personal move from her location across the country. She was polite and understanding, walked me through the entire process, and made the experience easy despite there being lots of logistics to plan on my end. I could tell she takes pride in her work and really helped me out when I was trying to figure everything out. I would give rating of 10000 stars if possible. She was amazing!!!

Andrew Kelley

Keyla was so helpful and very professional!!! She’s made the whole process quick and to the point. Very helpful with showing me the unit before I paid. We need more people like her working in places!!!

Barnie Shane

I was treated professionally and with great kindness here by Keyla! She’s awesome and so is this location. Very happy with them!