Extra Space Storage - 5035 - Worcester - Brussels St

Nour Dannawi

I had a great experience with Extra Space Storage, thanks to Shawn. From the moment I called, he was incredibly kind, professional, and helpful. He took the time to walk me through the entire rental process over the phone, answered all of my questions, and made sure I understood everything before moving forward. Most importantly, he made me feel well taken care of and confident that I was choosing the right storage option for my needs. This has made my experience so smooth, stress-free, and welcoming thanks to his excellent customer service. I highly recommend this location and truly appreciate Shawn’s help!

Roberta Fonseca

Sean helped us so much and provided outstanding customer service. He was incredibly helpful, kind, and guided us through the entire process from start to finish. He made everything easy and stress-free. We truly appreciate all of his assistance. The storage units are really nice and spacious.

Market Manager

We needed some space for our business in a hurry. Shawn was really helpful. He gave plus a great spot with the best deal in Worcester. We have been there a few months now. Every time we go to our locker, the place is clean and safe. We are very happy with our storage at this location.

C Chiappe

Extra Space Storage has really great customer service!! Shaun was most delightful to interact with. His customer service is amazing and so many people in this world could learn from him. He helped me rent a unit for my college daughter. He helped me sign up on the phone and then assisted my daughter through the check in process. He then called me to assure me she got in the unit! Thank you Shaun!

Denise Flanagan

My experience has been excellent so far. Sean at the Worcester location is exceptionally skilled at prompt and communicative customer service. I’m actually considering keeping the unit for extra time because he is so diligent and attentive to my complicated cross country move. A+