Public Storage - Troy - 322 East Maple Road

The storage facility itself is decent. The only issues I had was with the staff. I reserved a unit online through their website. Was constantly getting phone calls about moving in and signing the paperwork, even though my Move-In date that I selected online wasn't for another 4 days. Just to keep them from calling me 3 times a day, went in to sign paper work, which then started my lease on that day. While signing paper work, Michelle was giving me options for their rental insurance. She told me that I had to go with their company for the insurance, when I asked if I had to go through them. Ended up canceling it a week later when I was told by my Insurance Agent that the storage unit was already covered in my current Insurance Plan. Like I said, the property was decent, and had ok units. Would of given 5 stars if it wasn't for the pushy staff.

This place is great! We've been here several years and have always been very happy. The staff Teri and Simone were super helpful in getting us going on additional larger units. Having these additional units during this frenzied pace has helped us to increase profits and having the security in place gives us confidence to leave all our stuff here. We have rented other storage units in the past and this location far exceeds the service we had at other units. Again Teri and SImone made our transition into the larger units ultra smooth. I would recommend this location to anyone for their personal or business needs. Thanks so much!

Teri and Michelle were very helpful by contacting my daughter to confirm that I was her father and getting from my daughter sufficient information to allow me to address my daughter's late payment. Note: PUBLIC STORAGE NO LONGER ALLOWS UNITS TO BE TRANSFERRED. Teri and Michelle are second to none in helpfulness