Self Storage Max - Washington, MI

JMG Equestrian

October 1, 2025

Do yourself a favor and just go to Public Storage now.. We couldn't even get into the door here with the code. The customer service is awful. You don't get an agent right away. You will be on hold for a while or have to do the call back option. Once you do, they are foreign call operators who do not care. Nobody ever even called the next day to fix the issue. We got a refund. and went to Public Storage which was amazing customer service and way better experience. Also nicer, easier to unload building.

Ben R

June 24, 2025

I pay $170 a month to go there and not be able to get into my unit. My code worked to get in but the unit door would not unlock. Absolutely terrible. And it's past 5 o clock, so there's no service when you call their number.

Shannon Thurman

We were pleasantly greeted and walked through the facility. This location is top tier clean and ran by two sophisticated gentleman. We were more than happy that we chose to rent two of their units while our home is being renovated. Great experience!! 🙂🙂🙂

Gerilyn Gruzwalski

They have been extremely pleasant to work with. Reasonable rates,referral bonus. Everyone I've dealt with has been helpful and very professional.

Linda Baker

October 1, 2019

Wait on phones is NO LESS THAN 25MINUTES!! EVERYTIME U CALL!!!Cant get online payment to work. Tried explaining it wasn't working and after 32minute wait she still wanted to charge me 6 50!!! REALLY NOTHING BUT PROBLEM S SINCE IVE USEF THIS PLACE!!!