Gopher State Storage - Cambridge

Allen Wilkens

December 19, 2024

Unit was broken into sometime over the past few weeks. Called and the guy couldn't have cared less. They only have cameras at the entrance (because the cop who called me said this is the 2nd time in the past 4 weeks of a reported robbery and they don't use cameras in the aisles so good luck trying to find who did it) super nice of them to not give security any importance and not letting the rest of the units know there of the other robbery so they could check on their units. I strongly suggest going somewhere that uses better security

Alex M

June 1, 2023

Update - Changing to 3 stars as they did reach out to me to resolve the issue and were apologetic for the problem. I still think it should be easier to do a move out and the requirements should be very specific and clear on the lease agreement, including the exact methods by which to end the lease and the move out procedures. No where in the agreement is it listed that a picture of the cleaned unit was a requirement, and apparently sending written notice via email on their own website is insufficient as well. Gave notice at the end of April, was charged for May which I can understand due to needing a 10 day notice. However now I'm still being charged in June despite sending images of a cleaned out unit (cleaner than I received it btw) back in April. Unit also had severe water intrusion as well despite being a new facility. The owner needs to do the right thing here and refund for June and stop charging my card fraudulently. To be clear I emailed without receiving a response and then texted asking how to cancel and move out, they replied that I simply needed to send a pic of my cleaned out unit which I did literally 2 minutes later because I was there at the time.

Janice Davis

They were absolutely awesome. The manager came by while my daughter and I were trying to figure out how to unload the huge dining room china cabinet from the U-Haul. He and the guy with him offered to help and we got everything moved into the storage unit quickly and efficiently. Thank you so much!

Amanda Davis

The staff are fantastic and the units are clean. John saw that we were trying to figure out how to unload some furniture and offer to help. His help made the process go much faster and easier. This is a great place!

Leah Doberstein

I won a storage here and met with Dustin. He knew all the answers to my questions and was very nice! He answered all my texts immediately and I was very happy with the whole experience! The facility is super clean and very secure I would highly recommend this to all friends and family! Thanks Dustin and thanks gopher storage!