Your Extra Closet - MLK

Tom Fleming

Dear Your Extra Closet (MLK Location), I am writing to formally express my sincere appreciation for your employee Yolanda, Her outstanding kindness and professionalism should be the standard in which your other employees try to achieve. Her dedication, hard work, and attention to detail in my storage needs, have not gone unnoticed. She truly went above and beyond, and the fact that she was just so kind to me. Understanding that we are all just people trying to survive and get by. Thank you for your commitment to excellence. They are fortunate to have you on the team. I hope your supervisor sees this and recognizes you in front of your peers. You have earned it. Thank you so much. Best regards, WilliamF

Elizabeth Wooldridge

September 24, 2019

We stored our items here while we were building and purchased both a climate controlled and a regular unit. Much to our surprise after 8 months of paying a substantial rental payment every month, we retrieved our items to find that 3 of my new mattresses had water damage from a water leak in the "climate controlled" unit... would they cover the damages... NOPE! They told me to file it on my home owner's policy that covered the storage unit... HELLO.. why should I pay for a claim when it was neglect on your part for not keeping up your units! Don't waste your time here, go to someplace that will stand behind their place of business and not just in it for a fast buck!

Zay._

My experience has been very smooth from start to finish. Staff was helpful and made the process a breeze from start to finish all over the phone. I would definitely recommend to anyone looking for storage in the area.

Imani Cannon

My experience was great. It’s very easy to get to my unit with the U-Haul and the staff was very friendly when getting set up with a unit.

Ricardo Ledezma

September 21, 2024

It was great, customer service was always exceptional if I could reach someone instead of the automated system. If I had to complain, I am just a little disappointed with bug control, but in general it was nothing I didn’t expect. For the price in comparison to others, I would definitely come back. If getting a climate controlled locker fixes the bug issue then I could also justify the extra cost.