Midway Self Storage

Rachel Evans

August 24, 2024

We've been renting a unit at this facility since April and we have paid our rent on time every month. I went out there to get some things out of my unit only to find my lock had been cut, and they'd replaced it with a red lock. Well, that would indicate to me it was placed there for one of two reasons, one because a bill wasn't paid and they cut the lock, or two because some lowlife cut it and they put one on there in the interim. I called and spoke with someone in China, so we have no one to contact in America, FYI. She said she can see I've paid and will need to reach out to the on site manager. I told her I want to know why the lock was cut, and when the owners would be replacing the lock they removed in error. Chen called me back and said they went out an put a different lock on there I could access and that I would just need to replace my lock. No. They cut my lock for no reason, they can pay to replace it. I told her to call the manager back and ask why the lock was cut in the first place. It has been 4 days and I still have no answers. I have no idea if my things were stolen, I have no idea what is going on. Shady company. We will be moving our items out of the facility ASAP and we DO NOT recommend anyone use this facility. If they cannot be accountable for their mistake and refuse to give answers about MY PROPERTY then they have no business being in the storage industry and no one should make themselves vulnerable to these shady business owners.

Anna Kindred

Never used it but it looks really nice when I drive by

AVCV Productions

April 15, 2025

Originally picked thisnplace becausr it was 24/7 . It soon stopped being 24/7 and went 6a-10p. The price for a 5x5 is bit more then othera in town, but it doesnt matter when the unit charge is added a week before the month starts and the rats eat all your stuff! i asked to fix the issue amd i was offered an unit move to the very next unit! as of that would stop the rats from chewing my paper, plastic and foam stored inside! the damages are way more then the insurance covers and the speed in which the charges get out of control is unheard of! I had little choice except to pay 60 amonth for a unit filled with garbage now since all my belongings have been chewed on or nested in! i have paid over a year now and its heartbreaking to have to throw out most of my items. They only care about the money! dont waste yours here! bad business and rude service!

Sara Lawson

December 1, 2025

The place is ok, but there is a rotting dead cat right next to the lock box drop off. Poor cat :(

Nottra Noflaw

April 11, 2022

They book units through third parties and then do not keep the availability updated. Apparently they don't even let their employees know. After making a reservation, receiving voice calls from their company and the third party that I originally booked through, packing up my belongings and waiting patiently for some information on how to pay and get started, I was informed that they are completely booked up. Nothing could be offered for compensation of this tremendous waste of time either. (I only asked for a discount on a future unit when it became available). I am extremely dissatisfied.