Extra Space Storage - 8287 - Kansas City - Holmes Rd

Jana Vorce

We got a unit for our mom and she transitions to assisted living. Signed up over the phone and showed up the next day and moved in. Extremely easy. The building is very clean and appears to be safe. We were able to get a unit very close to the door and on the bottom floor. Everything we requested. We knew we needed at least six months and were able to pay up front for a lower rate. So far, so good. Our family was in the storage business for over 30 yrs in KCMO at two locations in town. We felt very fortunate to have this place close and convenient and also feel that our mom’s things will be kept safely.

Shae Shae

As soon as I walked in the office, I was warmly greeted. The office smelled good and it was clean. On the way to see my storage unit, Curtis was friendly and nice. The facility is clean and well lit!

LaTonia Taylor

Curtis is great. He is very helpful and nice. My bf moved my things out of storage and Curtis helped him get the job done.

David I

December 1, 2023

First, the good: the facilities are clean, provide adequate climate control, and good security. Latches on the gates are smooth, so you don't have to fight to open and close your unit. And management is reasonably responsible to feedback. For example, they only had one cart per entrance when I first rented, so I got stuck hauling loads manually without a cart (as did other renters), but management responded to feedback and added another cart. Now the bad: residents are required to purchase both a lock and rental insurance from the facility, which increases cost. I already had the exact lock they forced me to purchase, and wasn't storing anything I wanted to insure. Practices like these feel dishonest to me. Overall, this facility is a great option for renters who already wanted to insure their storage unit. But, if you weren't planning on doing so, the rental insurance will bump the monthly cost up enough that they are no longer competitively priced for this area. For me, I was going to stay at this facility indefinitely since it's close to our residence, but in the spring I will look around for more affordable options that don't force me to purchase locks and insurance I don't need.

Katelyn Boykin

Curtis was super nice and extremely helpful. He assured my experience was comfortable and easy.