Pack-N-Stack Mini Storage (Kansas & Kearney)

Debbie

November 20, 2025

Horrible place I rented there 10 yrs new owners took over it went downhill the door on my unit had been messed with and I couldn't open it they gave me a total run around I did refuse to pay rent till they opened the door they kept telling me they couldn't repair it or anything with my stuff in there WHAT they sold all my stuff they sure the door open for that and no matter what they answer here I have all emails showing what they kept telling me. I have all messages between us it was not the roll up that was broke the handle was smashed together there for making it unopenable Noone ever offered help

Doug Copeland

My name is Doug, I am the manager at Springfield Storage. My wife and I have been managing it for 8 years. The negative comments saying that we steal your stuff? Not true. We are both currently finishing college online and will be missionaries in Africa in a few short years. We do not have time to steal peoples stuff! Like all storage businesses there is always a risk of units broken into.

BrittaMarie Upton

May 4, 2020

I rented from this lady twice the first time was fine. The second time I rented from her was on a short notice and I had to move almost all of my belongings into the storage and move out of state to get my son and I are away from the domestic violence situation with his father. The following month I fell a little late on my payment to be exact about a week and I called her almost every day if not every day touching bases with her and letting her know that I'm still getting my storage and I would pay whatever late charges necessary, in order to retrieve my belongings. She never gave me a problem whatsoever she always said okay sounds good thank you. I called her the day before and as well as the day I was coming into town to get my belongings, and she never once mentioned to me that my storage have been broken into or that any storage buildings out on the premises have been broken into. I went up to the front office as soon as I arrived paid my fees in order to retrieve my belongings I let her know that day I was getting all of my belongings out and I would have her lock and key back to her on my way out, at that point in time I had no idea that my storage had been broken into, it took me going all the way up to my storage getting out of the vehicle and seeing a security lock on there that she placed because my walk was supposedly cut and all of my things had been scattered everywhere and clearly someone had plenty of time to go through every single box I had and pick and choose what exactly they wanted which were almost all of my Halloween decorations and almost all of my Christmas decorations, and I'm sure, many sorts of other items that have gone unnoticed till days later. She could not tell me what time or day my storage building was broken into, all she said was oops I meant to tell you, your storage building was broken into and items may have been stolen. She then said over a TWO WEEK PERIOD MANY STORAGE BUILDINGS WERE BROKEN INTO. She has a camera system, I was right by the pawn shop and they even have camras. Not to mention the fence she said they came through is in back yard of the Parole and Probation office which I am sure has camras.!! How did individuals break into tons of storage buildings over a two week period and not get caught at all or shown on camera at all??? And she didn't care enough to go back and watch camras and get a date for the customers to report their , in some cases such as mine, the ONLY belongings they have to their name?? It's sketchy if you ask me and I truly think she has a little more to do with it than she is putting out there... How many others storage buildings were broken into and given the run around ??????

Pamela Butler

I have been renting from them for a few years, they are always friendly and nice. Have never had a problem with break in or stolen items.

Jennifer Bell

October 17, 2017

They are crooks! We went to a storage unit auction there and we bought 6 units ($410) and when we came back to gather things they had been went through and things taken out, our locks were still locked and intact when we went back So either they have a universal key or had picked the lock somehow and when we confronted the "property manager that lives there" she claims she hasn't seen anything but they supposedly have cameras. But a grocery cart that was in one of our units was actually sitting at their backdoor. We have been there numerous times and always seen the property manager digging in random units. If you don't want your things stolen do not store your property at these units! Also in the bigger units there is openings at the top of every unit so people and crawl from unit to unit to steal things also......STAY AWAY!