Public Storage - Omaha - 11163 S 168th St

Terron McLean

Rented a 10x25 online for my trailer which is 9’ wide. The day my rental began, I was informed that their doors are actually only 8’ wide unfortunately. So while I did not get to use the rental, Sabrina, the property manager, made every effort to find a local Public Storage that could accommodate me. In the end, it was a great experience. If something works out in the future, I’d definitely be willing to use this Public Storage off 168th and 370.

Sharon Detten

we had a great experience with Public Storage. Very clean facility. Diana and Sabrina G. were both very helpful with getting everything set up over the phone.

Joseph Weaver

Sabrina was very helpful as I needed to cancel a unit booked online and rent a new one better matching my needs. I was given a refund for money spent booking the online rental. Excellent customer service!

ian pillow

Sabrina B was awesome super professional and nice. I work in the moving business and storage units aren’t always the best but this place was perfect.

Nicole Hardwick

November 25, 2025

Arrived, filled a large unit, shut the door and the door/latch system was broken and bent so there was no way to actually lock and secure the unit. There were no phone numbers posted that would ring through to someone who could help. After 30 minutes of trying to get a real person on the phone we finally had to call the number to set up a new rental so we could talk to a real person. She said a supervisor would be on their way; we waited an hour before deciding to just figure out how to secure our stuff for the night. Frustrating that we paid so much for a unit that wouldn’t even latch. Warning on rates 😩 first month was $163 (September 2025). Second month jumped to $194. Next month it’s going to $269.