Storage Rentals of America - Vernon - Industrial Dr

Jason Hsu

February 3, 2026

I am writing to express my disappointment and serious concerns regarding the security at this facility since the recent management change. During my recent visits, the main gate has repeatedly been left open. On one occasion, I observed two individuals wandering through the storage area, appearing to look at tenants’ vehicles and units. Later, I saw them leave the property carrying items. This was extremely concerning. I immediately notified the manager about the open gate and the security risk. While I was told the issue would be taken care of, on my very next visit the gate was once again left open. This ongoing issue makes it difficult for me to feel confident that proper security procedures are being followed. At this point, I am moving out and do not feel secure storing my belongings here

Chris Lindholm

April 1, 2025

I reserved a storage online several weeks in advance, then went to move-in and found there’s no office at the location, and to go to the Hamburg office instead, where there is an office. So, we drove across town to get there before 5pm when it said the office would be open until. We arrived at 4:45pm to find there’s office empty, and another guest also curious why it wasn’t open. We couldn’t move in after a full day with movers. We were absolutely appalled. So much work for nothing. Luckily after calling again more times, a receptionist on the phone was able to get us another unit, paid again a second time, and could get a code for the gate to put our things inside. We then had no lock and no office to buy a lock. So we went to the hardware store and bought a lock, it didn’t fit. Had to go back again and buy a second lock that would fit. We spent 5-6 hours just getting the unit, lock, and took 20 minutes to put our things inside and lock it. We finally were able to finish by 9:30-10pm, when we planned to be done by 5pm-ish. It was the worst storage system I had experienced thus far in my life, but, we got a storage unit, so, at least they did provide the service we expected there.

Shannon Homan

Joe was very helpful in explaining the process and finding us the perfect container that suited what needed and fit our budget.

Connor Veloce

Easy sign up to rent units.

Nicholas Pampanin

Stacey at SROA in Vernon was very helpful, knowledgeable, and very kind! She went above and beyond to make sure that all of my questions were answered. I highly recommend renting a storage unit from Stacey at Storage Rentals of America in Vernon!