CubeSmart Self Storage - NY Bronx Broadway

Emm

This CubeSmart is pretty rad. Juanita P. impressed me the moment I walked through the door. A family was at the desk, and she seemed genuinely invested in helping them with their problem. When they left, she greeted me and started setting me up my new storage unit. She made me feel very welcome! She gave me a lot of information that was super helpful with planning my move in. She explained the layout and numbering system of the units so I wouldn’t get lost. Overall, she made me feel reassured about storing things here. It’s clear she cares about doing a good job and looking out for the community. While good customer service is part of running a successful business, on the customer end, sometimes it can be more than that. I had to put my things in storage for traumatic reasons so the way Juanita made this process so easy with thorough explanations really meant a lot to me! CubeSmart needs to give her a raise and recognizes her skills and talents!

Jonelle Allen

I signed up today and was assisted by Juan who was so helpful, knowledgeable and very professional. He’s definitely an asset to the team! The facility itself is very clean and organized; I felt very secure with my rental unit. Thanks again Juan for your help!

Tatiana Aponte-Munoz

I had an excellent experience thanks to Juanita at this storage facility. From the moment I walked in, Juanita was professional, friendly, and genuinely eager to help. She took the time to clearly explain all my options, answered every question with patience, and made the entire rental process smooth and stress-free. What really stood out was her attention to detail and willingness to go the extra mile. Juanita made sure I found the perfect unit for my needs and even offered helpful tips for organizing and protecting my belongings. It’s rare to come across someone so dedicated to great customer service. Because of her help, I feel completely confident storing my items here. I highly recommend this facility, and especially this employee, to anyone looking for a reliable and pleasant storage experience.

Tranira Booker

Juanita was so loving and caring during my move. As a college student moving all my belongings by myself with no help or support, I was overwhelmed and frustrated, but she encouraged me every step of the way. Her kind words and positive attitude kept me smiling and motivated, even through the heavy lifting and stress. I truly appreciate her support and thank her for making the process so much easier. 10/10 Service!

Kristen Chartier

The location was secure, convenient, and clean. It provided easy access at a very reasonable price. Both Nick and Juan were friendly and helpful at the front desk, answering my questions and then going above and beyond to ask if I needed help with anything else. As a side note, all of the other patrons utilizing the location were polite as well.