Prime Storage - New Windsor

Daisy Marie

Danielle and Ryan are so helpful and kind. Clean facility and feels very secure. The carts in the lobby are so useful!

michelle peraza

Prime Storage made the entire process incredibly easy from start to finish. Signing up was quick, smooth, and stress-free, and moving my belongings into storage was just as simple. The staff was especially pleasant, friendly, professional, and genuinely helpful throughout the whole experience. It’s refreshing to deal with a company that makes things so convenient and treats customers with kindness. Highly recommend Prime Storage to anyone looking for a clean, easy, and hassle-free storage experience!

Andrea Kusten

The Prime Storage crew at 149 Windsor made my much procrastinated move from a 10×10 unit to one half the size a breeze. Their prices are fair , the staff are nice and very accomodating. They really went above and beyond to make this happen smoothly for me. Thanks!

Confi Dential

Manager Ryan was very fair and reasonable and went above and beyond to help me out. 100% recommend this location. It's a clean and well run facility with good management.

Amy Swartz

May 26, 2026

Facility is nice.. I became a customer before it was prime so my account was sold to them I was on autopay so never made a late payment good customer .. once it became prime rates Increased consistently and often as did insurance (which by the way may be covered under your homeowner/ renters insurance. When I was fed up and their competitor had a much lower locked in price for a year ($60 less) w a free month and I filled out the vacate papers and had been told they needed 15 days notice so I had to pay another month.. ok.. once the vacate papers signed the manager Ryan promised he could match it for 6 months w/ a free month but it would have a 45$ service charge for the free month so not exactly free “to save me the hassle of moving”.. I agreed .. he said he would send me confirmation email the next day.. never came.. after chasing him for two weeks and him not wanting to be on primes recorded line or put anything in writing turns out he couldn’t honor what he promised. I moved to the competitors brand new facility which was a breeze since they have a much easier process to get in and out including drive in offloading.. I suggest everyone goes to U-HAUL new Windsor, 5x10 unit $129 locked in for a year w a free month, different insurance options and they even give you a free lock. They have way more carts and less hassle!