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Secure It Self Storage

192 route 104Ontario, NY 14519(512) 361-1686

3.5 out of 5 - based on 8 reviewsSecure It Self Storage

About Secure It Self Storage

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How it Works

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  2. 2. Reserve for free

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  3. 3. Visit your facility

  4. 4. Move in

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Available Units

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Amenities
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Not sure what you'll need? Need help determining what are right for you? We can help!
unit icon
5' x 10'Unit

Waived admin fee when you reserve online

  • Roll Up Door
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
$70.00per month
unit icon
10' x 10'Unit

Waived admin fee when you reserve online

  • Roll Up Door
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
$85.00per month
unit icon
10' x 20'Unit

Waived admin fee when you reserve online

  • Roll Up Door
  • Drive Up Access
  • Outdoor Access
  • 1st Floor
$130.00per month
Customer Reviews of this Facility (8)
You owe me money
You need to call your customers back. I canceled my unit over a year ago and you are still deducting money from my bank account that I NEVER AUTHORIZED. I never signed a single document stating it was ok for auto pay. I've called several times about this and NO ONE CALLS ME BACK. YOU owe me over $400. This needs to be addressed ASAP.

Secure It Self Storage

Price - 3/5
Paperwork - 1/5
Service - 1/5
Cleanliness - 3/5

Manager's Response

You were called back - a message was left. We have your authorization for auto pay and it has been in place for several years. We have no record in your file of you vacating. Why has it taken so long to contact us, as your message this past week is the first we have heard from you? If you were still being charged and you vacated, why didn't you block it with your credit card company well before now? Contact our office later this week (Thursday or Friday) and we will make some arrangement for refund.
Great price

Secure It Self Storage

Price - 5/5
Paperwork - 0/5
Service - 5/5
Cleanliness - 5/5
Convenient location, Customer Service lacking
The location is easily accessible. It's a good price for the size of the unit. The only thing lacking is customer service. I still haven't received back my security deposit and they have been unresponsive regarding it. No response to phone calls or emails. There is only one person that handles it and they are there only on Saturdays. They expected my monthly rent on time, but have not followed through on their agreement in refunding the security deposit. I see from other reviews I'm not the only one. Probably won't be using them again.

Secure It Self Storage

Price - 4/5
Paperwork - 3/5
Service - 2/5
Cleanliness - 4/5

Manager's Response

All security deposits are refunded within thirty days in accordance with our contract. There are no refunds pending.
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